Windows 10: TROUBLESHOOT BLUE SCREEN ERROR IN WINDOWS WITH DATA RECOVERY HAVING NO ACCESS TO SIGN-IN

When it comes to operating a Windows machine, we need to be very careful while performing in-built tasks, such as Disk Cleanup, System drive scans and Installing Crucial Windows Updates, etc. If we turn off our machine in-between or alter a path of such scans, we may end up with a Blue Screen error BSOD. There are many types of blue screen error, that we encounter each day worldwide, the most critical one is when we do not have an option to logon to Windows. These errors are also sometimes called black screen errors or STOP code errors, can occur if a serious problem causes Windows to shut d

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How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.

 

Blue screen issue in windows 10, Error message: You need to run a disc to repair and recovery.

Hi Vicki,



I realize that you are unable to install Windows 10, let me assist you.

To assist you better, let us know the below information.

• • 
    When you say “drive that windows is on is locked,” what exactly are you referring to?
    
  • 
    Are you able to access the USB drive?
    
  • 
    Did you encrypt the drive using any third-party application?
    

I suggest you to follow the troubleshooting steps in the below article on
Troubleshoot blue screen errors and check if it helps.

Resolving Blue Screen errors in Windows - Microsoft Support



Hope the information helps. Kindly write back to us for further assistance on Windows. We will be happy to assist you.



Thank you.

 

blue screen windows 10

Hi John,

This issue is often caused by a corrupted or missing data file. We'd like to know more information so we could provide an accurate resolution to have this issue fixed. Kindly answer the following:

• Have you made any changes to your computer prior to this issue?
• Is this the first time you've encountered this error code?

In the meantime, we suggest that you that you refer to this article for a step-by-step guide on how to:

Troubleshoot blue screen errors.

You can also refer to this article for the steps on:
How to Troubleshoot a Stop 0xC0000218 Error Message.

We'll be waiting for your response.