Windows 10: Troubleshoot BSOD error. Blue Screen Error

I have a windows 11 laptop and it been on blue screen error for the past week I don't have create points please help.

:)

 

Blue Error screen not going away

Hello,

For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

• Did you receive a stop code when you experienced the blue screen error?
• Were there any changes on your computer like updates or software installed on your computer before this happened?

For initial troubleshooting, we suggest that you visit this
article. From there, you'll see troubleshooting steps to resolve BSOD issues.

We'll be waiting for your reply.

 

blue screen error bad_pool_caller

Hi,

The Windows 10 Bad Pool Caller is often caused by driver errors or by overclocking. We suggest checking this
article and follow the troubleshooting steps suggested as an initial troubleshooting steps to resolve your
BSOD issue on your PC.

Update us with the outcome so we can provide further assistance.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Resolving Blue Screen errors in Windows - Microsoft Support

Please get back to us with updated status, we will be happy to assist you.