Windows 10: Troubleshooter says no problems detected with very slow internet.

My internet becomes very slow for random periods of time and then goes back to being good and no matter what the trouble shooter doesn't say anything about problems to ways to fix it.

:)

 

Slow internet problem

Hi Santunag,

My name is Lee and I'm sorry for the inconvenience.

I got a few suggestions that you may try:

→ Check for pending Windows Update

• It is possible that your PC is currently Updating in the background which sometimes causes Internet slowness

• Go to Settings > Update & Security > Windows Update > Check for updates

→ If that did not help, it is best to re-install the Wireless Driver to the latest

• You may visit your computer manufacturer website to download the latest Network Card driver

➤ Additional Steps to try for slow internet issue

→ Hard Shutdown (It is best to start the troubleshooting after a fresh reboot):

• Close all running programs and apps

• Press and Hold the power button for 30 seconds to shutdown the device. Note that even if the screen went off already, keep on holding the power button until the 30 second mark.

• Turn on the device again.

→ Check possible problematic driver;

• Press Windows + X, select Device Manager

• Expand "Network Adapters"

• Check if the Network adapter driver has any problem (Yellow bang, Red mark, disabled symbol)

→ Run the troubleshooter:

• This is while the device is connected to WiFi network and disconnect the Hotspot

• Go to Settings > Update & Security > Troubleshoot > Internet Connection > Run the Troubleshooter

→ Restart the Network Adapter driver

> This step is still done in Device Manager > Network Adapters

• Right click the WiFi driver from the list and choose disable devices

• After it has been disabled, do the same step and enable it

→ Run the following commands in Command Prompt

• Open command Prompt with Administrative access (Search in Cortana and right click the Command Prompt App and select Run as Administrator)

• Type the following command (one at a time):

ipconfig /flushdns

ipconfig/release

ipconfig/renew

→ If the same problem persist, try resetting network:

• Settings > Network & Internet > Status > Scroll down and select Network Reset

→ Reset your Router

• Check your Router manual on how to do this

If my suggestion did not solve the issue, please reply back so we can try other step.

Kind Regards,

< / L e e >

 

WIN10 internet SLOW!!!!!!!

Hello William,

We realize the inconvenience you are experiencing with slow Internet Connection. We will certainly help you.

• Have you installed all pending Windows updates?
• Have you tried connecting to some other Internet connection and check if the same issue occurs?

We suggest you to connect your system to some other network and check if the same slow Internet connection issue persists. If no then there must be issue with your Internet connection.

Further you can try performing the steps from the link below and check if it helps:

Fix network connection issues

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Internet issues with Windows 10

Hello Bryan,

We are sorry to know that you are facing this issue. We'll certainly assist you with this.

Share this information to assist you better.

• Have you made any recent changes prior to this issue?
• Have you installed all the pending updates?
• What is the exact error message or code you receive?

I suggest you to follow the steps below and see if it helps:

Set Internet Explorer as default browser

I suggest you to set Internet Explorer as default web browser and restart the computer and see if it helps.

Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Run Internet Connection Troubleshooter

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions

Hope this helps, get back to us if you need further assistance.