Windows 10: Troubleshooting BSOD

I am trying to figure out what is causing the BSODs I am getting on my Samsung Galaxy Book Flex2 Alpha. NP-730QDA. I've been getting them since I bought it a few years ago. I have talked with Samsung tech support, they have replaced the logic board and I have attempted many things on my own to determine the cause of them but I can't figure out what is causing it.When I look at the Event Viewer under Critical Errors it shows a Kernel-Power error event ID 41 task category 63. It is always this same error I get. I thought it might be a power issue not sure if the battery is replaced along wi

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Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

BSOD totally random, Critical Process Died and Unexcepted Store Except

If you want to post about a BSOD, use the DM log collector to provide more information.
With the 0x7A a few parameters are important to know to suggest troubleshooting steps.

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM