Windows 10: Troubleshooting Constant Freezes/Lockups

Hello Community,I want to start by thanking you for all that you do. I have been having consistent issues with locking up PC unable to move mouse or exit program using CTRL ALT DELETE and errors with Windows doing the most simple things. I have a couple of the recent minidumps that I will paste below. For reference, my PC specs are Ryzen 7 9800X3D, Lexar 32GB 2x16GB ARES RGB DDR5 RAM 6000MT/s CL30, RTX 3070 FTW3, RM750X PSU, Samsung 980 Pro 1tb, etc. I keep drivers up-to-date for Chipset and GPU, BIOS. I also did a fresh install of Windows 11 24H2 when I installed the new parts. The temps

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Random Freezes & Lockups. SSD Issue??

Okay - so an update.

PC woke up sometime during the night between 01:50 and 04:00 (I woke to go to the toilet at 4am and the PC was on. A simple tap of the on/off button put it back to sleep).

As per the advice from steve108 in this post on this link https://www.hellotech.com/blog/why-does-my-computer-keep-waking-from-sleep-mode I followed the steps under the section 'How to Find Out What’s Causing Your Computer to Wake Up'

I ran powercfg from an elevated command prompt.

powercfg/lastawake was no help as it showed the power button which I used to turn the pc on this morning (!)

If this happens again (pc wakes from sleep), I'll have to leave it on and then run the powercfg/lastawake command

powercfg/waketimers is puzzling as it shows the hard disk volume 2 as the culprit.

I have no idea what 'StartMenuExperienceHost' is but it looks like ONG's suggestion of looking in the Startup programs and Background Apps may bear fruit.

powercfg -devicequery wake_armed shows two entries for both the mouse and keyboard. Both now disabled.

Command Window:





Startup Programs/Apps as follows:





I'm thinking I don't need the following to be enabled?

Adobe Gamma Loader
Apple Push
Cortana
Eraser
Intel Driver and Support Assistant
Quick Time Task

However some advice/confirmation would be great.

CDA Server (Part of Samsung Easy Printer Manager) for a wireless networked AiO Printer and as such should be running? Apparently, an obsolete or defective version of CDASrv.exe can cause problems

There were 31 'Background Apps' that were turned ON.

List follows:





Apart from, perhaps, Windows Security and maybe iTunes, is there any reason for any of these to be on?

For example, I don't use One Note, Skype nor the Xbox Game Bar (I'm not a gamer) so I'm confident in turning those off (inded I already have).

Are there any that I really NEED to be running in the background - e.g Get Help and Office?

At the moment, Get Help and Office, Settings, Windows Security and iTunes are the only ones that I have leftswitched on.

Help/suggestions as to whether (or not) I need these apps running in the background are most welcome.

Thanks to all that have offered help and suggestions so far, it is much appreciated.

Art

 

GPU-Z 0.7.8 / 0.7.9 / 0.8.0 Bios reading not possible GTX670-solved with gpu-z 0.8.1

@Maban - does GPU-Z fail the same way for you the way it does for me? I.e. total system freeze/lockup, requiring a hard reset?

@W1zzard - I will try the suggested steps later today, as I am not near that PC at the moment.

 

Win10 lockup/Freezing

does anyone know what is causing the lockup or freezing while win10 is running i'm getting it alot just wanted to know if anyone has figured out how to fix it