Windows 10: Troubleshooting Error

Discus and support Troubleshooting Error in Windows 10 Drivers and Hardware to solve the problem; While running the Windows Trouble Shoot to Fix Hardware issues , that tool itself is not running. error message says, what could be the problem . The... Discussion in 'Windows 10 Drivers and Hardware' started by prasanth79, Jul 30, 2019.

  1. Troubleshooting Error


    While running the Windows Trouble Shoot to Fix Hardware issues , that tool itself is not running.

    error message says, what could be the problem . The reason behind to run the trouble shoot is fix the issue related my HP laptop - synaptic s device yellow exclamation error in device manager, I uninstalled the driver and re-installed the driver , but still no luck. Any help will be really appreciated


    An Error occurred while trouble shooting

    An unexpected error has occurred. The troubleshooting wizard can't continue.


    Troubleshooting Error 4a825c19-e66a-44ab-bfe0-41051ffc0f6a?upload=true.png


    checked this option : https://www.kapilarya.com/fix-the-troubleshooting-wizard-cant-continue-windows-10

    but no luck

    :)
     
    prasanth79, Jul 30, 2019
    #1

  2. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jul 30, 2019
    #2
  3. Xylee Del Win User
    Error 0x803C0103 when troubleshooting

    Hi Julia,

    Error code 0x803C0103 may have occurred to your Windows 10 due to system conflict. For us to help you with your concern, we'd like to know more information. Please answer the following questions:

    • Are you trying to update your Windows 10 to Fall Creators Update 1709?
    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, as our initial troubleshooting step, we suggest that you
    run the Windows Update Troubleshooter
    and see if there will be any changes.

    We'll be waiting for your reply.
     
    Xylee Del, Jul 30, 2019
    #3
  4. jimhoyle Win User

    Troubleshooting Error

    How to troubleshoot an error that appears only at Restart or Sign out?


    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Jul 30, 2019
    #4
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Troubleshooting Error

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