Windows 10: Trusted Platform Module 2.0: Error Code 10 after Downgrading BIOS

Hi there peeps!

I'm writing this lines in hopes for finding a solution to this unusual problem, I have been looking on Google, but none of the solutions have helped me...

The Story:
This is an Acer E5-553-1786 Laptop, and I decided to upgrade to Bios 1.31 in hopes of getting rid of my spontaneous reboots (WHEA 20 Error with Hyper Transport), and also, because I felt Spectre (Or Meltdown) patch was included in it.

Sadly, I found that the damn thing just made the sudden reboots worse than before, getting a reboot once every 2 days, instead of once every month... So, my only solution was to downgrade the BIOS to see if I regain "system stability" (Man, this laptop sucks, I even have to hax the BIOS to enable virtualization... don't ever buy an Acer...)

Now, after downgrading, TPM 2.0 now shows a yellow sign,a nd a code 10, saying the resource is already in use.

What I tried so far:
- Restoring to a previous image of windows 10: Nothing changes
- Trying to update the driver: Says has the most suitable version
- Ran troubleshooter: Did nothing.
- Restoring factory defaults on BIOS: Nada...
- Downgrading to another version, and then re-flasing the version that works (In my case 1.19): Nothing
- Using a previous dump of settings I had with an utility called H2OUVE, and hopping for the best: Nothing
- Clearing CMOS completely: Nothing

I'm using Windows 10 Build 1703, as I'm waiting for 1803 to become stable enough to be usable. Latest drivers available for everything.

I don't know if I did something incorrectly that might caused this, or I'm doing it wrong that I can't be able to restore this thing. Upgrading again is not an option for this BIOS since has tons of problems (Unless they release a new version... *sigh*)

I attach pictures of device manager and the pin I used to clear CMOS in this particular model.







Any suggestions?

Thanks in advance

Cya!

:)

 

BitLocker Issue "This device cannot use a trusted platform module..."

The link you posted resulted in a Server Error in application. I figured it out this and posted the following question:

BitLocker Issue "This device cannot use a trusted platform module..."

 

Trusted Platform Module 2.0 issue

I dont know.

I might run the TPM.msc from command prompt(admin) and see what it says, make note of any error numbers so you might search those... and clear tpm while there - which then will ask a restart & then bios will ask again if you wish to reset TPM.

TPM seems to come into play with some of the newer windows Hello features and the PIN. You might try disabling those one at a time followed by restarts.

Look in bios/setup and make sure tpm is enabled, maybe turn it off there and after another restart turn it back on.

Another possible thing might be a hardware reset by holding the power button in about 4 seconds immediately after powering up. Or pull the battery out and disconnect the ac adapter over night.

 

Hi there peeps!

I'm writing this lines in hopes for finding a solution to this unusual problem, I have been looking on Google, but none of the solutions have helped me...

The Story:
This is an Acer E5-553-1786 Laptop, and I decided to upgrade to Bios 1.31 in hopes of getting rid of my spontaneous reboots (WHEA 20 Error with Hyper Transport), and also, because I felt Spectre (Or Meltdown) patch was included in it.

Sadly, I found that the damn thing just made the sudden reboots worse than before, getting a reboot once every 2 days, instead of once every month... So, my only solution was to downgrade the BIOS to see if I regain "system stability" (Man, this laptop sucks, I even have to hax the BIOS to enable virtualization... don't ever buy an Acer...)

Now, after downgrading, TPM 2.0 now shows a yellow sign,a nd a code 10, saying the resource is already in use.

What I tried so far:
- Restoring to a previous image of windows 10: Nothing changes
- Trying to update the driver: Says has the most suitable version
- Ran troubleshooter: Did nothing.
- Restoring factory defaults on BIOS: Nada...
- Downgrading to another version, and then re-flasing the version that works (In my case 1.19): Nothing
- Using a previous dump of settings I had with an utility called H2OUVE, and hopping for the best: Nothing
- Clearing CMOS completely: Nothing

I'm using Windows 10 Build 1703, as I'm waiting for 1803 to become stable enough to be usable. Latest drivers available for everything.

I don't know if I did something incorrectly that might caused this, or I'm doing it wrong that I can't be able to restore this thing. Upgrading again is not an option for this BIOS since has tons of problems (Unless they release a new version... *sigh*)

I attach pictures of device manager and the pin I used to clear CMOS in this particular model.







Any suggestions?

Thanks in advance

Cya!

:)