Windows 10: Trusted Platform Module: How do I reset it?

Discus and support Trusted Platform Module: How do I reset it? in AntiVirus, Firewalls and System Security to solve the problem; Hey everyone, I need a hand with my TPM, or my Trusted Platform Module, which helps with my computer's security. Recently Windows Defender has made a... Discussion in 'AntiVirus, Firewalls and System Security' started by PhaseSpaceAdministration, Jul 16, 2018.

  1. Trusted Platform Module: How do I reset it?


    Hey everyone, I need a hand with my TPM, or my Trusted Platform Module, which helps with my computer's security. Recently Windows Defender has made a request that I reset my TPM. However, I try to restart the computer so it can reset the TPM, and I get nothing. What am I doing wrong?

    :)
     
    PhaseSpaceAdministration, Jul 16, 2018
    #1
  2. John Sarc Win User

    Bitlocker and Trusted Platform Module problems

    We appreciate the screenshot you sent.

    This issue usually occurs because the Trusted Platform Module (TPM)
    uses the manufacturer driver and not the Windows built-in Trusted Platform Module driver.

    To resolve this, you can manually uninstall and reinstall Trusted Platform Module. To do so, see the steps below:

    • Open Device Manager on the device on which you are experiencing the issue
    • Uninstall the Trusted Platform Module driver.

    Give us an update after following the troubleshooting steps provided.
     
    John Sarc, Jul 16, 2018
    #2
  3. Dyan Rey Win User
    trusted platform module

    Hi John,

    TPM (Trusted Platform Module) is designed to secure a hardware by integrating cryptographic keys into it. It's normally turned on as a part of TPM initialization process. To better assist you, please answer the following:

    • Were there any changes made on your device prior to this?
    • What is the make and model of your computer/laptop?
    • What is the complete message are you getting?
    • If possible, can you send us a picture.
    • Did you setup any type of encryption on your computer?

    We look forward to your response.
     
    Dyan Rey, Jul 16, 2018
    #3
  4. Trusted Platform Module: How do I reset it?

    trusted platform module

    Thank you for your interest but I have now solved the problem
     
    johngormanVG, Jul 16, 2018
    #4
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Trusted Platform Module: How do I reset it?

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