Windows 10: Trusted Platform Module

Discus and support Trusted Platform Module in Windows 10 Drivers and Hardware to solve the problem; I am on a Windows 10 PC. I reset my PC and this shows up and I can't press or do anything.... Discussion in 'Windows 10 Drivers and Hardware' started by NightMouse29373, May 19, 2021.

  1. NIGHTMOUSE29373
    NightMouse29373 Win User

    Trusted Platform Module


    I am on a Windows 10 PC. I reset my PC and this shows up and I can't press or do anything.

    :)
     
    NightMouse29373, May 19, 2021
    #1
  2. JOHN SARC
    John Sarc Win User

    Bitlocker and Trusted Platform Module problems

    We appreciate the screenshot you sent.

    This issue usually occurs because the Trusted Platform Module (TPM)
    uses the manufacturer driver and not the Windows built-in Trusted Platform Module driver.

    To resolve this, you can manually uninstall and reinstall Trusted Platform Module. To do so, see the steps below:

    • Open Device Manager on the device on which you are experiencing the issue
    • Uninstall the Trusted Platform Module driver.

    Give us an update after following the troubleshooting steps provided.
     
    John Sarc, May 19, 2021
    #2
  3. DYAN REY
    Dyan Rey Win User
    trusted platform module

    Hi John,

    TPM (Trusted Platform Module) is designed to secure a hardware by integrating cryptographic keys into it. It's normally turned on as a part of TPM initialization process. To better assist you, please answer the following:

    • Were there any changes made on your device prior to this?
    • What is the make and model of your computer/laptop?
    • What is the complete message are you getting?
    • If possible, can you send us a picture.
    • Did you setup any type of encryption on your computer?

    We look forward to your response.
     
    Dyan Rey, May 19, 2021
    #3
  4. JOHNGORMANVG
    johngormanVG Win User

    Trusted Platform Module

    trusted platform module

    Thank you for your interest but I have now solved the problem
     
    johngormanVG, May 19, 2021
    #4
Thema:

Trusted Platform Module

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