Windows 10: "Try again , Something happened at our end" Cancelling my Xbox Ultimate subscription

Discus and support "Try again , Something happened at our end" Cancelling my Xbox Ultimate subscription in Microsoft Windows 10 Store to solve the problem; I wanted to turn off the recurring bill for Game Pass ultimate but each time I want to it keeps saying "Try that again, Something happened at our... Discussion in 'Microsoft Windows 10 Store' started by JoeWhite9, Jun 15, 2020.

  1. JoeWhite9 Win User

    "Try again , Something happened at our end" Cancelling my Xbox Ultimate subscription


    I wanted to turn off the recurring bill for Game Pass ultimate but each time I want to it keeps saying "Try that again, Something happened at our end,and we can't display all the data at the moment waiting a bit might help"

    It also says something below "Traceld: mQ4y9WI86UiRqO07.4.24.10"

    :)
     
    JoeWhite9, Jun 15, 2020
    #1

  2. Cancel Xbox Live Subscription

    Hi,

    You can cancel your Xbox subscription either immediately or by stopping automatic renewal. However, since you mentioned that you have no access to your email, we recommend that you contact

    Xbox Chat Support
    so they can manually check your account and cancel the membership for you.

    For more information about cancelling Xbox Live Subscriptions, you can refer to this link:

    How to cancel your Xbox subscription
    .

    If you have any other queries, feel free to contact us anytime.
     
    Loraine Mon, Jun 15, 2020
    #2
  3. How do i cancel my monthly subscription to gold and ea access

    Hi,

    There are three ways to cancel your EA and Xbox Live Gold subscriptions. You may cancel it online through a web browser on your computer, through your Xbox console, or by getting in touch with our Xbox support team. Refer to this

    link
    for the steps on how to cancel a Microsoft subscription online. To cancel your membership using your Xbox One console, kindly perform the following steps:

    • On your Xbox One console, select Settings > Account
      > Subscriptions.
    • Choose the subscription you want to cancel, and then press the A button.
    • Under Payment and billing, select Cancel Subscription and follow the instructions.

    You may perform the same steps above to cancel your EA subscription.

    You may also cancel your membership by getting in touch with our Xbox support team. You may reach them through chat or request a call at your preferred date and time. Click this

    link
    for their contact information.

    We hope we're able to answer your query.

    If there's anything else you want to clarify, don't hesitate to get back to us. We'd be glad to answer your questions.
     
    Catherine Cus., Jun 15, 2020
    #3
  4. "Try again , Something happened at our end" Cancelling my Xbox Ultimate subscription

    Cancelling Xbox Subscription

    Im going round and round in circles here ... trying to cancel an auto payment on XBOX live. I dont use it at all and getting charged $79 every year for nothing. I tried to cancel it last year but remember now having same problem and gave up .... just be
    recharged and I want it stopped.

    Yes I have followed all the instructions !

    Yes I have been to the manage subscriptions page !

    No ... when I click CANCEL is goes back to some page saying I have to contact SUPPORT... which takes me off on another merry go round ...

    Please .... what is the process to CANCEL my auto renewal for XBOX Live ?????

    Given I have yet again paid for another bloody year of this I just want to stop being billed again next year for no reason.

    AND, NO< I dont want it to CANCEL my MS 360 subscription because this one IS being used.

    Please . someone help before I go insane, or broke, or both !
     
    JamesBeeby, Jun 15, 2020
    #4
Thema:

"Try again , Something happened at our end" Cancelling my Xbox Ultimate subscription

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