Windows 10: Trying to change phone number on account. When I press START it doesn't send me anywhere...

Trying to get Microsoft to add correct cell number to my profile.They have my phone ending in 55 and it never has. When I click START it sends me in circles and I'm gettng no where. How about someone you can actually speak with????

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

How to change phone number associated with a microsoft account

Hi,

Phone number is one of your security info, which is only used to verify your identity if you're accessing sensitive personal information or if we detect a problem with your account.
To change the phone number associated with your Microsoft account, we recommend to follow the steps below:

• First, go to the
  Security basics page and sign in with your Microsoft account.
• Select Update info.
• Select Add security info. then follow the instructions to enter your email or phone number.
• We'll send a security code to that new email or phone number. Enter that security code, and press
  Next. Your new security info will appear in you list.

Check this
link for Security info & security codes.

Let us know if you need more help.

 

Change phone number

Hi There,

I'm trying to change my phone number on my microsoft account, but the step I can't get past is the one where it is sending a security code to your phone number. But that doesn't help because I don't have that old phone number.

Many thanks

Oliver Lawton.

Ps call me back on <removed by Moderator>