Windows 10: trying to connect hearing aids with Windows 10 PC

My Phonak Hearing Aids will pair with my HP Spectre X360 laptop, but will not connect for use. Last month, an HP technician with remote access was able to get them to work, now they have stopped working and after every possible fix, HP cannot get them to work and is telling me there is nothing wrong with the Bluetooth, as my Android TV and Android phone both connect successfully. Has anyone ever had experience with this issue?

:)

 

How to connect Bluetooth Hearing Aids on Windows 10 computer?

Hi,



Thank you for writing to Microsoft Community Forums.



What is the make and model of the Bluetooth hearing aid?



Yes, you can use your Bluetooth hearing aids as an Output device, if the device is compatible with Windows 10. I will suggest you with the steps to set Bluetooth hearing aid as the default playback device.



Before setting your hearing aid as the default device, it is required to configure the Bluetooth device. Please refer this article
Connect a Bluetooth device
to connect a Bluetooth device and go ahead with the below suggested steps.



1. Click on Start, type in Control Panel.

2. In Control panel, click on Hardware and Sound.

3. Under Sound, click Manage audio devices.

4. In the Sound box, click the Playback tab, select the Bluetooth Hearing aid, click
Set Default, and then click OK.



You can also refer the article from HP regarding
how to connect a Bluetooth Device on Windows computer.



Hope it helps.





Muralidhar

Microsoft Community Moderator

 

connect PC to Resound hearing aid

How can I connect my hearing aids to my PC?

 

hearing aid bluetooth connection

Thanks for the info. I had moved in that direction already but my hearing aids were not listed. My hearing aids are listed as a Bluetooth device on my computer but they do not appear on the sound card window for some reason. Is there a way I can get the
sound card to locate them?