Windows 10: Trying to diagnose system crashes. Minidump files included

Discus and support Trying to diagnose system crashes. Minidump files included in Windows 10 Gaming to solve the problem; Hello. I'm hoping these minidump files point to specific issues I can fix.... Discussion in 'Windows 10 Gaming' started by NoviceDan, Jan 30, 2024.

  1. NoviceDan Win User

    Trying to diagnose system crashes. Minidump files included


    Hello. I'm hoping these minidump files point to specific issues I can fix. Thanks.012824-10203-01.zip012924-10093-01.zip012824-12343-01.zip012524-10968-01.zip012624-14718-01.zip012824-12109-01.zip

    :)
     
    NoviceDan, Jan 30, 2024
    #1
  2. cb1230 Win User

    Diagnosing a system crash

    Hello,

    This computer is crashing and failing to produce minidumps. This computer had been operating in a stable way for the past three years, and it was already used then. This happens some days (up to five times), not on others, and using any software or not.

    Config:

    W10 Pro, 1803

    AMD A8

    The description of the issue is:

    • The screen immediately goes from black
    • The screen shows the bootup screen.

    I can also "hear" this happen since the fans blow hard during post. Since I enabled minidumps (~3 weeks ago) there have been no dumps saved, even though there were crashes. In the Reliability Monitor it shows that there are "Critical events: Windows was
    not properly shut down". Without a minidump to help diagnose the issue, I feel lost.

    Thanks!
     
    cb1230, Jan 30, 2024
    #2
  3. Tebi Sa Win User
    Constant BSOD and Random Crashing

    I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

    Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

    1. Analyzing minidump files:
      • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
      • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
      • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
      • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
    2. Alternative troubleshooting steps:
      • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
      • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
      • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
      • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
      • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
    Remember to always back up your important data before making any major changes to your system or replacing hardware components.

    I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.
     
    Tebi Sa, Jan 30, 2024
    #3
  4. peach1971 Win User

    Trying to diagnose system crashes. Minidump files included

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jan 30, 2024
    #4
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Trying to diagnose system crashes. Minidump files included

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