Windows 10: Trying to download a game but it keeps on showing this but i dont know whay if means

this is an image of what is says

:)

 

Virtual Tennis 4 is not working in windows 10

Hi,



Thank you for your reply.

• 
  What exactly do you mean by Download the whole new step-up?
  
• 
  Are you referring to the game Setup file?
  

I suggest you to try the steps which is provided in the previous answer and do let us know the status of the issue.



Keep us posted on this issue so that we can asset you better.

 

Games keep crashing on Windows 10.

Hi,

I would like to inform that the games which were working in previous Operating System may or may not work in Windows 10 due to compatibility issues. I suggest you to check for the latest version of the games which are not working, check compatibility
with Windows 10 and install. If the latest version is not available or if the games are not compatible, suggest you to install the games in compatibility mode by following the steps provided below:

• 
  Download the setup files for the game nd save it on your local disk.
  
• 
  Right click on the setup file of the game and select
  “Properties”.
  
• 
  Select “Compatibility” Tab.
  
• 
  Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
  
• 
  Let the game install and then check thefunctionality.
  

Let us know the status of the issue.

Regards,

Guru Kiran

 

Try to download a game from windows store and an error shows up 0x80240438

Hi Luka,

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

I would suggest you to follow the below steps:

Try running the Windows Store Apps troubleshooter.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all
  option on the left panel.
• Run the Windows Store apps troubleshooter.
  

Hope this helps, keep us posted.