Windows 10: Trying to download epic games and it says you might need to take action in another window

Trying to download epic games and it says you might need to take action in another window

:)

 

Trying to download Epic Games

Hi I'm trying to download epic games and it's coming up with the the message i may need to open another window for this.. it just won't download and I can't work out why. Any help would be appreciated

 

ERROR 0xc000012f whe I try to enter the Epic Games Launcher

Hi BrayanOng,

Having a corrupted app file is one of the possible reasons why you are getting this error code: 0xc000012f when entering the Epic Game Launcher. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• When did the issue start?
• Were you able to enter the Epic Game Launcher before without any problem?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the Epic game Launcher?
• Which version of Windows are you using?

 

EOS-ERR-1602 when installing Epic Online Services component to Epic Games Launcher in Windows 11

I have been troubleshooting with Epic Games and none of the solutions they came up with worked for me, so the agent suggested I ask Microsoft for guidance since EOS-ERR codes are related to the MSI installer.

This is what I have tried:

Reinstalling the Epic Games Launcher

Updating Windows 11 and restarting the computer

Running Epic Games Launcher as administrator

Granting Read and Write permissions to Epic Games Launcher

Shutting down Windows Installer Service and then attempting the install

Running the Install and Uninstall Troubleshooter from Microsoft

Relocating Epic Launcher to my main drive

Even after all these actions I still get a prompt to install Epic Online Services from the Epic Games Launcher, and when I tried to install it I get the EOS-ERR-1602 error code when it fails to install.

Anyone know any next steps?

Thank you for reading this.