Windows 10: Trying to figure out what Windows is doing with an external hard drive

Discus and support Trying to figure out what Windows is doing with an external hard drive in Windows 10 Drivers and Hardware to solve the problem; It's hooked in right now until I organize and transfer over archive stuff, and there's a light on it, and it'll just randomly start blinking, and I can... Discussion in 'Windows 10 Drivers and Hardware' started by witefoda, Mar 20, 2021.

  1. witefoda Win User

    Trying to figure out what Windows is doing with an external hard drive


    It's hooked in right now until I organize and transfer over archive stuff, and there's a light on it, and it'll just randomly start blinking, and I can hear the hard drive arm activating or resting (locking?), even though File Explorer is not open and I'm doing nothing related to the drive. Right now it's constantly blinking and has been for several minutes.

    I'm not seeing how to see what Windows or whatever is doing with the drive...

    :)
     
    witefoda, Mar 20, 2021
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Mar 20, 2021
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Mar 20, 2021
    #3
  4. Marco Gav Win User

    Trying to figure out what Windows is doing with an external hard drive

    unrecognised external hard drive on Windows 10

    Since you already reinstalled the drivers of the External Hard Drive, let's run the
    Hardware and Devices troubleshooter as it can resolve your concern. You can do that by following these steps:


    • Press the Start button.

    • Type and select Troubleshooting.

    • Click on View all on the left panel.

    • Select and run the Hardware and Devices troubleshooter.



    If the Hardware and Devices troubleshooter doesn’t resolve your concern, we suggest that you change the letter of the External Hard Drive. You can do that by following these steps:


    • Press the Start button.

    • Type and select Control panel.

    • Select System and Security.

    • Select Administrative Tools, and a new window will appear.

    • Double-click Computer Management, and a new window will appear.

    • Select Disk Management that is located under
      Storage
      in the left pane.

    • Right click on the External Hard Drive that is not showing on the File Explorer.

    • Select Change letter and network path, and a new window will appear.

    • Select Change, and choose the letter that you want for the External Hard Drive.



    After changing the letter of the External Hard Drive, we suggest that you reboot your laptop for the changes to take effect.



    Let us know how it goes.



    Regards.
     
    Marco Gav, Mar 20, 2021
    #4
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Trying to figure out what Windows is doing with an external hard drive

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