Windows 10: Trying to get refund for Microsoft store app and getting constant run around from Microsoft...

I downloaded the windows taskbar tool after paying for it but it doesn't work on the current version of windows and crashes.I follow the instructions on the Microsoft website to request a refund for the app. But all I ever get back from the Microsoft team is "sounds like you need office support. Please request a call." But the links they provide to do this give me the run around. And nowhere can I talk to an actual agent.I'm not getting any help for this issue and this is extremely frustrating. I quite literally follow the link that says request a refund for a app or game on the Microsoft sit

:)

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

Microsoft is purging a lot of low quality apps from the Windows Store

"Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

"Neowin reports that app developers have been receiving these emails over the past couple of days:

In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now."

Microsoft is purging a lot of low quality apps from the Windows Store