Windows 10: trying to install turbotax from cd, not able to, help.

trying to install turbotax from cd, not able to, help.

:)

 

I am trying to install Turbotax on Window11. when i try to open the exe file for installation it sends me to get app. Need help to get app

Hi

Welcome to Microsoft community.

I understand that you're trying to install TurboTax on Windows 11, but when you attempt to open the .exe file for installation, it redirects you to the "Get app" page. To resolve this issue, you can try the following steps:

1. Check the downloaded file: Ensure that the TurboTax .exe file you downloaded is not corrupted or incomplete. Sometimes, incomplete downloads can cause issues during installation. Try downloading the file again from a reliable source or the official TurboTax website.
   
2. Run the installer as an administrator: Right-click on the TurboTax .exe file and select "Run as administrator" from the context menu. Running the installer with administrative privileges can help bypass certain permissions or restrictions that might be causing the redirection issue.
   
3. Disable Windows SmartScreen: Windows SmartScreen is a security feature that can sometimes interfere with the installation of certain applications. Temporarily disable SmartScreen by going to Start -> Settings -> Privacy & Security -> Windows Security -> App & Browser Control. Under the "Check apps and files" section, select "Off" and then try running the TurboTax installer again.
   
4. Use compatibility mode: Right-click on the TurboTax .exe file, select Properties, and navigate to the Compatibility tab. Enable the "Run this program in compatibility mode" option and choose a compatible operating system, such as Windows 10, if available. Apply the changes and try running the installer again.
   
5. Contact TurboTax support: If none of the above steps work, it would be best to reach out to TurboTax support directly. They can provide you with specific troubleshooting steps or insights into the issue you're facing during installation. You can visit the TurboTax website and look for their support contact information.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

TURBOTAX INSTALL

Please describe your problem in more detail. What version iof TurboTax is it? Tell us what "cant get my turbotax cd to install" means. Exactly how are you trying? What happens when you try? If you get an error message, please quote it verbatim.

 

TURBOTAX INSTALL

I cant get my turbotax cd to install