Windows 10: Trying to install Windows 10. Freezes at the logo screen.

Discus and support Trying to install Windows 10. Freezes at the logo screen. in Windows 10 Installation and Upgrade to solve the problem; After a hectic few weeks of figuring things out, I finally had my first build completed. The fans work, everything lights up, I can get it to boot,... Discussion in 'Windows 10 Installation and Upgrade' started by enzouzou, Apr 10, 2017.

  1. enzouzou Win User

    Trying to install Windows 10. Freezes at the logo screen.


    After a hectic few weeks of figuring things out, I finally had my first build completed. The fans work, everything lights up, I can get it to boot, it's great! Here are some of its specs:


    CPU AMD RYZEN 7 1700 3.0GHz 8-Core Processor Motherboard Asus PRIME B350-PLUS ATX AM4 Motherboard Memory G.Skill Ripjaws V Series 32GB (4 x 8GB) DDR4-3000 Memory Storage Samsung 850 EVO-Series 1TB 2.5" Solid State Drive Storage Western Digital Red 4TB 3.5" 5400RPM Internal Hard Drive Video Card Gigabyte GeForce GTX 1070 8GB Windforce OC Video Card

    I went on a one week vacation, and now that I'm back I tried installing the Windows 10 software. I bought it in USB form, since I don't want/need a DVD port. Everything is fine, it asks me if I want to install the 64-bit or 32-bit (64-bit is the one I chose), it's loading the files, and BAM frozen at the logo screen. The loading dots didn't even make one rotation. It just paused halfway. Pics below.


    Imgur


    I've been looking for a solution non-stop for a few days now, but I've had no luck. What do you think it could be? Is it my BIOS settings? Why can't I install Windows? I just want it to work *Sad
    I've read that it could be an HDD error, and when I received my HDD, there was "BAD" written on it with a permanent marker. I had contact the seller weeks ago but they said all their drives work perfectly fine. I also removed the HDD to see if that was the culprit, but I keep getting the same error.


    Any help would be appreciated ! Thanks!

    Things I've tried so far:

    • Removed HDD
    • Disabled Fast boot in BIOS
    • Disabled "CMS" in BIOS
    • Downloaded Windows 10 from the Microsoft website onto another USB

    :)
     
    enzouzou, Apr 10, 2017
    #1

  2. Stuck at windows logo when trying to install windows 10 using a bootable dvd

    Looking forward to your update Kamil.
     
    Andre Da Costa, Apr 10, 2017
    #2
  3. Stuck at windows logo when trying to install windows 10 using a bootable dvd

    Thanks I'll try that
     
    Kamil Lazarowicz, Apr 10, 2017
    #3
  4. NavyLCDR New Member

    Trying to install Windows 10. Freezes at the logo screen.

    I would try a Linux live flash drive to help determine if it is a hardware problem or Windows 10 problem.
     
    NavyLCDR, Apr 10, 2017
    #4
  5. enzouzou Win User
    [SOLUTION] I emailed some tech shops and one very helpful person (Peter's PC Repair, shoutout to you!) allowed me to find a method to fix my problem. They mentioned it could be a memory timing problem and I searched on the internet for what solutions I could find.


    I read that you might have to configure the settings according to your RAM sticks. Mine said "DDR4-3000 CL15-16-16-35 1.5v Intel XMP 2.0 Ready".


    I ended up going to my BIOS settings (in the Ai Tweaker/Overclocking settings) and changed the Ai Overclock Tuner from Auto to D.O.C.P instead. From there, for the D.O.C.P, I selected my RAM from the drop down menu. In the Memory Frequency, I selected "DDR4-2933MHz" (since DDR4-3000 wasn't available). I then set my DRAM voltage to the one listed on my RAM (1.35v).


    I saved my settings and viola! Problem solved! Now my computer is working perfectly. *Smile
     
    enzouzou, Apr 4, 2018
    #5
Thema:

Trying to install Windows 10. Freezes at the logo screen.

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