Windows 10: Trying to log into Cortana

Discus and support Trying to log into Cortana in Windows 10 Software and Apps to solve the problem; I am trying to log in, but it keeps asking me about some old password? I can log into MS account just fine, but not via Cortana, any idea why? I have... Discussion in 'Windows 10 Software and Apps' started by TairikuOkami, Jul 21, 2015.

  1. TAIRIKUOKAMI
    TairikuOkami Win User

    Trying to log into Cortana


    I am trying to log in, but it keeps asking me about some old password?
    I can log into MS account just fine, but not via Cortana, any idea why?
    I have tried a blank password, MS password, PIN I have tried before.

    EDIT: I see, it is actually creating MS account instead of a local account.
    It is probably related to a fact, that I have supposedly no internet. *chuckle

    EDIT: I have reinstalled, but it was because of Geolocation Service being disabled.
    I could not enable it again, probably because I have deleted Location task before.

    :)
     
    TairikuOkami, Jul 21, 2015
    #1
  2. WASEEMULLA S
    Waseemulla S Win User

    Trying to Log into Cortana

    Hi,

    Welcome to Microsoft community.

    It looks like you have logged in to local account, Unfortunately Cortana does not work on Local accounts. I suggest you to login to Microsoft Account and check if that helps.



    Regards,
     
    Waseemulla S, Jul 21, 2015
    #2
  3. MIKE O'CONE
    Mike O'Cone Win User
    Trying to Log into Cortana

    I have upgraded to WINDOWS 10, wish I kept windows 7.

    I tried to log into CORTANA however I enter microsoft used id and password and it asks for OLD password.

    I have NO IDEA what to put in here and cannot use the service.

    PLEASE HELP

    I called customer support 3 times waiting hours, spoke with 2 people in Phillippines and one in

    India. THEY HAD NO CLUE
     
    Mike O'Cone, Jul 21, 2015
    #3
  4. ANTHONY2816
    Anthony2816 Win User

    Trying to log into Cortana

    Can you explain how you solved this log on problem with Cortana?
     
    Anthony2816, Jul 31, 2015
    #4
  5. TAIRIKUOKAMI
    TairikuOkami Win User
    I had disabled some services required for MS login, like IP Helper + its dependencies.
     
    TairikuOkami, Apr 5, 2018
    #5
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Trying to log into Cortana

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