Windows 10: Trying to map Xbox Elite 2 controller buttons on pc, app not working. Forums suggest xbox...

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Xbox Elite controller is not recognized in Xbox accessories app

I just spent four hours trying to get my new XBOX ELITE 2 CONTROLLER to be recognized by the WINDOWS 10 XBOX ACCESSORIES APP and it refuses.

The computer recognizes the controller but the XBOX ACCESSORIES APP does not. A thread from last year on the same topic was closed without resolution so lets try again (Xbox Elite controller is not recognized in Xbox accessories app.).

What needs to be done for my WINDOWS 10 PC that is 100% up to date to be able to detect the XBOX ELITE 2 CONTROLLER with the XBOX ACCESSORIES APP? This should be a plug and play exercise and yet I've wasted half a day on it already.

Details:

windows 10 pro: 10.0.18363 Build 18363

xbox app: 48.48.7001.0

xbox accesories app: 300.1911.100.1.0

xbox elite 2 driver: 10.0.18362.1

 

Bluetooth Pairing - Xbox One Elite Controller

Hi Brad,

Let us try the below troubleshooting steps to pair the Xbox One Elite Controller and check if it helps.

Step 1: If the device is not detected run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to refer to the article below, try the troubleshooting steps and check if it helps.

All about the Xbox Elite Wireless Controller

Hope it helps. Get back to us with an updated status of accessing Xbox One Elite Controller for further assistance.

Thank you.

 

Customize Xbox Elite controller functions with Xbox Accessories app

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