Windows 10: trying to open adobe creative cloud and get this prompt msvcp140.dll was not found. tried...

Discus and support trying to open adobe creative cloud and get this prompt msvcp140.dll was not found. tried... in Windows 10 Software and Apps to solve the problem; trying to open adobe creative cloud and get this prompt msvcp140.dll was not found. tried ti reinstall creative cloud and still does not work.... Discussion in 'Windows 10 Software and Apps' started by John Rine, May 20, 2023.

  1. JOHN RINE
    John Rine Win User

    trying to open adobe creative cloud and get this prompt msvcp140.dll was not found. tried...


    trying to open adobe creative cloud and get this prompt msvcp140.dll was not found. tried ti reinstall creative cloud and still does not work.

    :)
     
    John Rine, May 20, 2023
    #1
  2. MARKSETON
    MarkSeton Win User

    Adobe Creative Cloud

    I have used Adobe and their creative cloud service on my home PC for many years without incident. The PC works well and I have had no issues until recently. The windows update before last stopped the Adobe Creative Cloud connecting to the Adobe server.
    I rectified this by stepping back the Windows Update and then reapplying it - all was well. Following the last windows update the exact same thing happened but I didn't realise soon enough and there was no step back available before the update.

    I have contacted Adobe on this and I have had literally 5 different technicians trying to rectify this for over 12 hours over the last week and still we cannot get PC to connect to the Adobe servers. We have tried everything!!

    Before I go for the nuclear option of reinstalling Windows 10 entirely hoping that this will rectify the issue does anyone have any suggestions
     
    MarkSeton, May 20, 2023
    #2
  3. ARUN B J
    Arun B J Win User
    Adobe Illustrator and Adobe Creative Cloud

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • How did you try to uninstall the application?
    • What exactly happens when you try to uninstall the application?
    • Are you getting any error message?

    I suggest you to refer the link below and check if it helps.

    Redirecting

    Keep us posted on this issue so that we can assist you better.

    Thanks and Regards.
     
    Arun B J, May 20, 2023
    #3
  4. ANDRE DA COSTA
    Andre Da Costa Win User

    trying to open adobe creative cloud and get this prompt msvcp140.dll was not found. tried...

    Andre Da Costa, May 20, 2023
    #4
Thema:

trying to open adobe creative cloud and get this prompt msvcp140.dll was not found. tried...

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