Windows 10: Trying To Pair Keyboard & Mouse To Replacement Transceiver

Hello, I have a keyboard and mouse
• Microsoft Wireless Keyboard 3000 v2.0
• Microsoft Wireless Mouse 5000

and their USB Transceiver broke. So I ordered a used one from eBay, same exact model as a replacement. When I plug it in the computer recognizes it and installs it (whereas for the broken one, the computer states that there's a problem with the device.. hence broken). Yet I am unable to use my wireless mouse and keyboard on this transceiver. How can I pair those two to that transceiver that I got from eBay? I was so excited that it finally came in the mail, yet sadly disappointed that it did not recognized the keyboard and mouse. =(

Please help me, Thanks

:)

 

Wireless mobile mouse 6000 receiver died

The transceiver isn't individually replaceable. It's uniquely paired with the mouse.

 

Replacement transceivers

Hi,



The transceiver that comes with the wireless keyboard and mouse of Microsoft is paired with the particular model that you bought. To get more information on what options you have to get a replacement transceiver, you can contact our support line through
this
link.



Feel free to reach out to us for any further concerns.