Windows 10: Trying to re-open Microsoft Account but recovery e-mail address may be incorrect

Discus and support Trying to re-open Microsoft Account but recovery e-mail address may be incorrect in Windows 10 Gaming to solve the problem; Hello,Although I thought all I did yesterday was cancel the Microsoft 365 subscription for an account we are planning not to use for a while, it... Discussion in 'Windows 10 Gaming' started by TedDykstra, Oct 19, 2022.

  1. Trying to re-open Microsoft Account but recovery e-mail address may be incorrect


    Hello,Although I thought all I did yesterday was cancel the Microsoft 365 subscription for an account we are planning not to use for a while, it appears as if the whole account has been marked for closing in 60 days. To boot, when I attempted to re-open it, Microsoft wants to send a code to an incorrect e-mail address apparently that address was mistyped when we originally opened the account. What are my options in gaining access/re-opening the account?Thanks!

    :)
     
    TedDykstra, Oct 19, 2022
    #1
  2. pyro Win User

    Replacing Microsoft Account Administor E-Mail Address

    Hello,

    I recently changed my e-mail address and then logged into my Microsoft account. The administrator account still shows my old e-mail address under my account name. How to I change my old admin account e-mail address with my new e-mail address?


    Thank you
     
  3. JulieZhu4 Win User
    Incorrect e-mail address Windows 11

    When setting up a new Windows 11 laptop, I accidentally typed my e-mail address incorrectly. This incorrect account is now the Administrator account. I have managed to create a second user account with the correct e-mail address, but I cannot make it the Administrator and delete the incorrect account. I have read other threads but they do not offer a workable solution to this specific problem.
     
    JulieZhu4, Oct 19, 2022
    #3
  4. Tenforo Active Member

    Trying to re-open Microsoft Account but recovery e-mail address may be incorrect

    Receive e-mail correspondence at an e-mail address that is not associated with my account

    When I order, for example, movies from the Windows Store, I always receive the order receipt at an e-mail address that is not associated with my Microsoft Account. The e-mail address is not listed anywhere in my Microsoft Account, yet I continue to receive
    correspondence at that address.

    I do not want to continue receiving correspondence related to my Microsoft Account at that e-mail address. Within the online account management tools provided at http://account.microsoft.com, however, I can find no way to change that behavior.
    The e-mail address is not listed as an account alias (in
    Your info > Manage sign-in email or phone number), it is not part of my billing profile (in
    Payment & billing >
    Billing info), and it is not listed as an alternative e-mail address (in
    Security & privacy > More security settings).

    It is my understanding (from various chats with Microsoft support) that the e-mail address in question may have been the primary e-mail address on the account in the past, which is why it is still (somehow) associated with my Microsoft Account despite the
    fact that I removed it from my Account a long time ago. Various levels of Microsoft Support have been unable to help. They just keep passing me along to different departments without ever helping. Their latest response pointed me to this community. Is there
    any way someone at Microsoft can remove that e-mail address so that it is no longer associated with my Microsoft Account?
     
    Tenforo, Oct 19, 2022
    #4
Thema:

Trying to re-open Microsoft Account but recovery e-mail address may be incorrect

Loading...
  1. Trying to re-open Microsoft Account but recovery e-mail address may be incorrect - Similar Threads - Trying open Microsoft

  2. Changing Microsoft Account E Mail Address.

    in Windows 10 Gaming
    Changing Microsoft Account E Mail Address.: Hi I am trying to change my email address on my Microsoft account but when i am logged in and on change mail address page i get mailbox already exists. I did have a Virgin Media mailbox but this has been closed by Virgin. I created a new mailbox in Outlook 365 but this...
  3. Changing Microsoft Account E Mail Address.

    in Windows 10 Software and Apps
    Changing Microsoft Account E Mail Address.: Hi I am trying to change my email address on my Microsoft account but when i am logged in and on change mail address page i get mailbox already exists. I did have a Virgin Media mailbox but this has been closed by Virgin. I created a new mailbox in Outlook 365 but this...
  4. Trying to re-open Microsoft Account but recovery e-mail address may be incorrect

    in Windows 10 Software and Apps
    Trying to re-open Microsoft Account but recovery e-mail address may be incorrect: Hello,Although I thought all I did yesterday was cancel the Microsoft 365 subscription for an account we are planning not to use for a while, it appears as if the whole account has been marked for closing in 60 days. To boot, when I attempted to re-open it, Microsoft wants to...
  5. Trying to re-open Microsoft Account but recovery e-mail address may be incorrect

    in AntiVirus, Firewalls and System Security
    Trying to re-open Microsoft Account but recovery e-mail address may be incorrect: Hello,Although I thought all I did yesterday was cancel the Microsoft 365 subscription for an account we are planning not to use for a while, it appears as if the whole account has been marked for closing in 60 days. To boot, when I attempted to re-open it, Microsoft wants to...
  6. Incorrect e-mail address Windows 11

    in Windows 10 Gaming
    Incorrect e-mail address Windows 11: When setting up a new Windows 11 laptop, I accidentally typed my e-mail address incorrectly. This incorrect account is now the Administrator account. I have managed to create a second user account with the correct e-mail address, but I cannot make it the Administrator and...
  7. Incorrect e-mail address Windows 11

    in Windows 10 Software and Apps
    Incorrect e-mail address Windows 11: When setting up a new Windows 11 laptop, I accidentally typed my e-mail address incorrectly. This incorrect account is now the Administrator account. I have managed to create a second user account with the correct e-mail address, but I cannot make it the Administrator and...
  8. Incorrect E-Mail Address

    in Browsers and Email
    Incorrect E-Mail Address: What should happen when you send an e-mail but you entered the address incorrectly like accidentally misspelling the name? I always assumed that the e-mail would be bounced back to make you aware of this problem. I have now discovered that some e-mail servers are like black...
  9. How to correct incorrect e-mail address on child's account?

    in User Accounts and Family Safety
    How to correct incorrect e-mail address on child's account?: It looks like someone hacked my kid's account and the e-mail address associated with the Microsoft account is not their address. I can see the details in the family section on my account home page. We do not have access to that e-mail account and my kid cannot login to...
  10. Replacing Microsoft Account Administor E-Mail Address

    in User Accounts and Family Safety
    Replacing Microsoft Account Administor E-Mail Address: Hello, I recently changed my e-mail address and then logged into my Microsoft account. The administrator account still shows my old e-mail address under my account name. How to I change my old admin account e-mail address with my new e-mail address? Thank you 75993