Windows 10: Trying to recognize Rioddas external CD\DVd drive

Rick Moran1 · Feb 8, 2025

I have a Dell Inspiron 14 7430 2 in one laptop running Windows 11 home version 23H2. I have a Rioddas external CD\DVD drive that Windows does not recognize. I can open and inset a disk and drive does seem to try and read it, but drive not showing up on file explorer.I have read a number of fixes that do not seem to apply to my Windows configuration. I have tried this drive on a couple other PC's i have, but all have windows 10 or greater. Any help would be appreciated.

:)

EileenMartin1 · Feb 8, 2025

Rioddas CD/DVD external player

I am trying to use the Rioddas CD/DVD external player on my dell Inspiron 15 R in Windows 10. Can't get my computer to recognize the player.

Mark Lillywhite1 · Feb 8, 2025

My Rioddas external cd/dvd burner drive isn't working

Hello, I just purchased a Rioddas external cd/dvd drive to burn a cd, it says it is a plug and play device, unfortunately when I plugged it into my Windows 10 Lenovo laptop, nothing displayed, and when I tried to burn a cd it displayed the message "No CD/DVD drive found", I then downloaded a windows 10 Rioddas driver, and it still won't recognise the drive. Any ideas please?, thanks, Mark.

DellySheCorte · Feb 8, 2025

CD/DVD drive not recognized

First, try inserting a disc in the drive, does it spin up?
--Yes, I put a blank CD in, and it spins up.

A few other suggestions

Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.

--Yes, I've uninstalled it and waited. Tried this with the CD in. Nothing happened after a few minutes, so I did the Scan for Hardware changes. Still Unknown Device. I've even tried updating and grabbing the drivers off the HP site, updating those drivers didn't help. Tried the update drivers, didn't fix the issue.

You might also want to check File and Folder options in File Explorer
press the blue file menu,
select Change folder and Serach options
select the View tab
is show empty drives selected?

---This was hidden. I've unhidden it as in the screen shot of my folder options.

It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)

If it is an unknown device -post the General tab and the Details.
On the Details tab, select Hardware IDs from the drop down box

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---Posting pictures.

I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

--Installed WIN 10 with this drive, it worked until 10 was installed.

If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

Follow instructions in the service manual for your device or on the mfr website.
Click to expand...

---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.

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