Windows 10: Trying to recover system from a image created, I have an external SSD with...

Hello,A few days ago, my windows 10 was hacked, all my files where encrypted, lost gmail accounts, etc.I decided to run a recovery and restore from windows to files.Luckily I have an external SSD with a WindowsBackupImage created a month ago with the native app on windows 10.The problem is, when I try to run that recovery, the computer asks for a password associated with my homtail account. Wich is the the older password that I was using at the time of the creation of the image system. The password that I am using at the moment isnt working, and I cant remember the older password. I tryed more

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System Image on new SSD

Recently my HDD failed in my laptop, I had previously created a system image on an external hard drive and a repair disk on a DVD. I created the system image in a subfolder of the external drive as it contains multiple system images for different computers.
I have a new SSD that I am installing in place of my failed HDD, I have tried booting with the repair disk and recovering my system image to the new SSD without success, and just tried using AOMEI partition assistant but from what I can see, this software
only installs current OS onto new SSD. I am using a second laptop and want to transfer/recover the system image from my external drive to the new SSD, any ideas on using AOMEI, other software, or figuring out how to properly do this using Windows recovery?

 

Windows 10 error code 0x8078012d when trying to create System Image Copy

Hi John,

Thanks for replying to us with the status of your issue.

We appreciate you for trying the troubleshooting steps.

As the issue still persists, I suggest you to try the below steps and check if it helps.

Step 1: Uninstall any third party antivirus application, if installed in your system.

Step 2: Use different external media/disk to create System Image Copy.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Unable to install Windows 10 system image on new SSD

Hello,

I'm upgrading from a 1TB HDD to a 480GB SSD. Laptop is a DELL Inspiron 17 5758. I made a recovery disc and created a system image in an external drive. All goes well until I select to re-image computer. Once started immediately get the following error message:

"The system image failed.

an error occurred while performing the recovery operation."

In details it states "No disc that can be used for recovering the system disk can be found"

I've tried the different suggestions to no avail. Any help?