Windows 10: Trying to remove a file protected by "trusted installer"

So every single tutorial tells you to change ownership of the file you're trying to delete going through properties. And for Windows 10 they say click on the change button next to the name TrustedInstaller. 2 years ago this would have worked, it would have opened a small window so you can change the permission. However now when I click the button to try and change it, the button just turns Gray. Is there a way to fix this?

:)

 

Trusted Installer

Hi Diane ,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are facing issues when you are trying to delete files.

Trusted installer's main function is to enable installation, removal and modification of Windows Updates and optional system components.

For this issue, I suggest that you try to change the ownership of the file that you are not able to delete and check if the issue persist.

Please login to administrator account before performing the below steps.

Follow the steps mentioned below to change the ownership of the file or folder:

• Press and hold the folder that you want to take ownership of, then tap
  Properties. (If you are using a mouse, right-click the folder, and then click
  Properties.)
• Tap or click the Security tab, tap or click Advanced, then tap or click
  Change. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
• Type the name of the person that you want to give ownership to, and then click
  Check Names.
• Note: the account name for the person that you are assigning ownership to is displayed.
• Click OK.
• If you want this person to be the owner of the files and subfolders that are contained in this folder, select the
  Replace owner on subcontainers and objects check box.
• Click OK.

After trying all the above steps I would suggest you to try deleting the specific file which you weren’t able to delete.

Reply us if you have further queries we will be glad to assist you.

 

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