Windows 10: Trying to reset laptop as I can't get in with out the mouse pointer

Needing help to reset laptop as I have no mouse control and no keyboard control

:)

 

Mouse Pointer

Hi,

You can customize your mouse in a variety of ways in Windows. To change how your mouse pointer looks, you can follow the steps below:

• Right-click on the Start menu, then click Control Panel.
• Select Mouse, then go to the Pointers tab.
  
• Select the pointer you prefer from the drop-down list, click
  Apply > OK.

If you want to use a pointer that is not on the list, you can download it online. After that, go to Control Panel > Mouse > Pointers tab again, then click
Browse.

Update us if it addressed your issue.

 

Mouse pointer gone

Very concerning indeed. As a first step I would want to know how you are magnifying your mouse pointer. I assume you are going to Settings, Ease of Access, Mouse, and from there you are changing the pointer size.

I followed these steps and I was able to make my mouse pointer larger. So I know it works for some PCs. Just not yours.

Normally I suggest updated mouse drivers but in your case you already tried a different mouse so I would go in a different direction to troubleshoot your issue. First I would clean boot your PC. See if that step resolves your issue.

Clean boot your PC

How to perform a clean boot in Windows: How to perform a clean boot in Windows - Microsoft Support

Note: The steps apply for Windows 10 as well.

The goal of this step is to see if some other software is running on your PC that conflicts with your mouse. If this step resolves the issue the goal is to try to find the software that is conflicting and disable it, remove it, or update it so it no longer
conflicts. Don't forget to reverse the steps of the clean boot when you are done trying this step.

 

Mouse Pointer almost invisible when pressed Win + G in games.

Hi Isaquede,

For us to properly isolate the issue with your mouse pointer, we would like to know the following:

• Were there any changes/updates made on your device?
• When did the issue begin?
• Is it happening in all your activities?
• What troubleshooting steps have you done so far to resolve this?

In the meantime, we suggest that check these article: Mouse, touchpad, and keyboard problems in Windows
& How to troubleshoot mouse pointer display issues in Microsoft games, and follow
the troubleshooting steps to resolve your mouse pointer issue.

We look forward to your response.