Windows 10: Trying to retrieve an old default Microsoft account

Recently, my Dell XPS laptop crashed which has meant that I have lost lots of documents that weren't backed up on a memory stick. Most of these documents were word documents which I saved onto my laptop with my default microsoft account. This default microsoft account was created when I set up my laptop. Because I never used this default microsoft account for anything else, I cannot remember the microsoft email address. If I was able to login back into this account, would I be able to restore these lost word documents? If so, is there any way I can try and log back in?Many thanks!

:)

 

Trying to switch to Microsoft account from local, unable to...

I tried that, more than once. I go thru the complete procedure of getting a new Microsoft account password, then when I reach the final step to key in the Windows password, I try my NEW Microsoft account password, and I get the same message-invalid password. No luck. Any other suggestions.

 

Windows 10 Old Microsoft account issue.

Tom,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

Since the issue is still facing, you may try the below steps and check.

Step 1: Change your old account type from Microsoft account to Local account and then delete this old account by logging into some administrator account.

To switch to a Local Account follow these steps:

• Login to your old account.
• Press “Windows key +X”.
• Go to Settings
• Choose Accounts and then select Other User Accounts towards the left.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.

Step 2: Login to some other account which has administrator privilege and delete the old account.

• Click on Start and select
  Settings.
• Click on Accounts.
• Now select Family & other users.
• Here you find your old account, just select and click on
  Remove.

Hope this helps. Please do let us know if you need any further assistance.

Thank You.

 

How to replace old Microsoft Account with a new Microsoft Account

Hi Hitendra,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

Step 1:

• Type Manage your accounts
  in the search bar and click on it
• Click on "sign in with a local account instead"
• Press next and complete the process.
• If you do not have a local account, leave the credentials blank and proceed.

Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

1. In the Start search, type "Manage your accounts" and press Enter.

2. Choose 'Accounts'.

3. Click on "sign in with a local account instead"

4. Enter the Microsoft account ID and Password and click Next.

Hope this post helps. Get back to us for further queries. We are happy to help!