Windows 10: Trying to setup Windows Hello but I got an error We Couldn't find a camera compatible with...

Hello I am running Windows 11 Pro on ThinkPad T14 Gen1, I can't get Windows Hello to recognize my camera not sure if the Camera has IR, as per the device manager I have SunPlusIT Driver version 5.0,18.168 but it is not mention IR As per Lenovo Support the link bellowHow to enable or disable Windows Hello Enhanced Sign-in - Windows 10 version 20H2 or later, and Windows 11 - Lenovo Support CAI followed these steps but still no luck what else can I do?

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We couldn't find a camera compatible with Windows Hello Face

Hello Ilja. I'm Greg, here to help you with this.

Try these fixes for We couldn't find a camera compatible with Windows Hello Face:

https://thegeekpage.com/we-couldnt-find-a-camer...

https://forums.lenovo.com/t5/ThinkPad-X-Series-...

https://www.partitionwizard.com/partitionmanage...





Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

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Trying to reinstall Win10

Do not download or use Restoro PC Repair Tool, just try the steps listed below that.

 

We couldn't find a fingerprint scanner/camera Windows Hello

Hello, I'm experiencing some issues while trying to enable the Windows Hello login via camera and fingerprint. Basically I have this Windows 10 21H2 joined to a domain, and using administrative creds I've enabled the registry keys to enable Windows Hello and PIN login.

Unfortunately I'm not able to use the Hello camera or fingerprint despite the device is Windows Hello compatible (HP Elitebook G8). I've tried all the suggestion reported on the tutorials but still no luck, I have the error: We couldn't find a fingerprint scanner compatible with windows hello fingerprint On both camera and fingerprint. Both devices are recognized properly via devmgmt. Do you have any suggestion? Thank you!