Windows 10: Trying to sign-in a new child account but it says "need an app to install for this task"

I just created an new child account and now trying to sign-in to my computer with the account. It tells me that I need an app to install for this task and asks if I want to search in the Microsoft store. When I click yes it just proceeds back to the sign-in window all over again. Under Settings>Accounts>Family options under Family Members it shows that the child account "Can sign-in" but when I try what I described above happens.

:)

 

Child account

I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

Answering your questions:

• Did you make any changes to the child account prior to the issue? No, I did not make any changes.
• Since when you are facing this issue? Right from the start. I never got to login.
• Are you able to login with other child accounts on the computer? No

I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

Thank you for your help.

David.

 

Windows 10 self installing apps I have uninstalled!

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the below steps and check if it helps:

Step 1: I suggest you to end the task in task manager.

• 
  Go to task bar
  
• 
  Right click on task bar
  
• 
  Select task manager
  
• 
  Click on apps and end the task.
  

Step 2: Go to appwiz.cpl and locate to the apps, right click on apps and uninstall apps.

If the issue persists I suggest you to create new user account and check if it helps.

Step 3: You may check the same issue with the new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

• 
  Go to Settings.
  
• 
  Choose Accounts
  and then select Other User Accounts towards the left.
  
• 
  Select Add an Account.
  
• 
  Enter a user name and hit Next.
  
• 
  Click on Finish.
  
• 
  Sign out from the current Account and Log into the new account.
  
• 
  Check if issue persists.
  

Please let us know if you need further assistance.

Thank you.

 

Not Tracking Web Browsing Activity on Child Account

Hello,

I had already read that article and tried all those steps mentioned before posting on this forum. Nothing worked. I am still not able to see the web activity on my child's account.

I have already verified that the Family Safety Service is connected to my PC and that my child has the PC listed as a device on their account. My child's account is listed as "child" on my PC account settings. When I sign into the child's account, I have
verified that Family Safe Monitoring is running because the icon is in the task bar.

This response was not helpful, because as I stated in my original post, I had already read several articles on troubleshooting this issue and nothing worked.

Can you offer me other suggestions that are not mentioned in that Wiki Article?