Windows 10: Trying to sign in into account but cant access due to a new phone number

Im trying to get into my account but apparently i tried too many times and it blocked itself. I tried to get the code but apparently it only sends it to my old phone number and not to my email. Is there a way to fix this problem? I can access to my email to get the verification code but not to my old phone number. And every time i try to verify my account it says that there is not much information to recover my account.. please.. i need this account

:)

 

How can I un-link my current Microsoft account that is tagged to my Windows activation license and link it to a new Microsoft account?

You don't make a new account & try to move your entitlements to it, you change the email address associated with the original account.

From Microsoft Support - Change the email address or phone number for your Microsoft account

 

Need to add my new phone number to account.

Hi Kim,

Your phone number on your Microsoft account is part of the security info to add privacy to your account.

If you want to reset your phone number, you'll need to remove the existing number first then add the new one. Follow the steps below:

• Go to the Security basics page and sign in with your Microsoft account.
• Select Update info.
• You may be asked to enter a security code to continue. If you don't have access to your alternate email or phone number, choose get a code a different way. Use the drop-down list to choose security info that you can access, or choose I
  don't have any of these.
• You’ll see your security info under Microsoft account. Choose
  Remove for any you want to remove. You may be asked to add new security info before you can remove the old info.
• Once done, select Add security info then follow the instructions to enter your email or phone number.
• We’ll send a security code to that new email or phone number. Enter that security code, and press Next. Your new security info will appear in your list.

Hope this helps. Post back should you have other concerns so we can further assist you.

 

Add a new phone number to my Microsoft Account

Hi Thuan,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Via
https://support.microsoft.com/en-in/help/12407/...

To add a new email address or phone number as an alias:

1. Sign in to Manage how you sign in to Microsoft with your Microsoft account.

Sign in to your Microsoft account

2. You may be prompted to enter your Microsoft account password or to enter a code sent to the email address or phone number listed in your account's security information. By providing this info to us, we know the request is coming from you.

3. Under the Account aliases section, select either Add email or Add phone number.

4. If you selected Add a phone number, follow these steps:

5.Select your country from the list.

6. Enter the phone number you want to use, and then select Next.

7. When you add a new phone number, we'll send a text message to that number to verify it. Enter the code from the text message, and then select Next.

I hope that helps.