Windows 10: Trying to signon with Password to change Windows 10 PIN on my 2 year old Dell desktop. but...

Trying to signon with Password to reset Windows 10 PIN on my 2 year old Dell desktop. but after code verification is entered it says "please wait" then "just a moment" and then says Must be connected to the internet and it is. I received an email with the verification code so it must be connected to the internet. Is there another way to sign in with password so that I can get to the settings then reset my Pin?Thanks,D

:)

 

Windows 10 Change password to pin

Hi Ana,

Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  Are you able to log in to your desktop?
  
• 
  Do you see any error code along with the error message?
  

I suggest you to go through the below steps and check if it helps.

Follow these steps to set up a PIN on your Windows User Account:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click
  Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Add button.
  
• 
  Type in the password for your User Account, then click the
  Ok button.
  
• 
  Select and enter a 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Exit the PIN setup utility.
  

From now on you’ll be able to log in to your Windows account by entering your 4 digit PIN instead of your password.



You can change your PIN at any time by following the steps below:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Change button.
  
• 
  Enter your Windows password, then click the
  Ok button.
  
• 
  Select and enter a new 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Click the Finish button.
  
• 
  Exit the PIN setup utility.
  

Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Computer refuses signon with unknown password

Hi Freddel and welcome to Tenforums.

That's odd. You don't have any Microsoft account which someone may have signed in to, changing the computer's local account to an MS account? (of course, this would also change the username you see at login.)

If you have System Restore turned on, you could try restoring to a point in time before this happened.

If no restore points exist, you could turn on the hidden administrator account, and remove the password from your user account that way. Since you can't get into your account, you'd need to accomplish this using Option #4 in the tutorial.

 

Computer refuses signon with unknown password


Our computer has mysteriously acquired an unknown password and refuses any signon. We have purposely omitted any signon password (hit return at prompt) because our computers are secure. So the spontaneous injection of a password is problematical. We have tried most recently internally used passwords for applications (starting with the most recent) but nothing works. Short of calling Microsoft does anyone have a suggestion?

We have not originated an account with MS or created any hierarchy of accounts. One user and one signon in an isolated environment.