Windows 10: Trying to sort a blue screen issue but it does not accept my password

Discus and support Trying to sort a blue screen issue but it does not accept my password in Windows 10 Software and Apps to solve the problem; It says it cannot repair but offers options but they need password.... Discussion in 'Windows 10 Software and Apps' started by j 333 c, Mar 23, 2025.

  1. j 333 c Win User

    Trying to sort a blue screen issue but it does not accept my password


    It says it cannot repair but offers options but they need password.

    :)
     
    j 333 c, Mar 23, 2025
    #1

  2. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Mar 23, 2025
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 23, 2025
    #3
  4. Trying to sort a blue screen issue but it does not accept my password

    Blue screen issue on windows 10

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on windows 10.

    I understand your concern and will help you with the issue.

    To begin with troubleshooting I would like you to answer the following question:


    • Could you please provide the make/model of your laptop?
    The issue might occur due to Viruses, or something changing/deleting
    in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    Resolving Blue Screen errors in Windows - Microsoft Support

    Please get back to us with updated status, we will be happy to assist you.
     
    AmritaBhattacharjee1709, Mar 23, 2025
    #4
Thema:

Trying to sort a blue screen issue but it does not accept my password

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