Windows 10: trying to switch out of s mode and it tells me I need to check with IT or system admin.

I just recently bought a new laptop to replace an old one that was running slow. This one is a Lenovo 130-15AST 15.6". It came with Windows 10 and every time I try to download Google Chrome or try to use the Telehealth website it tells me my laptop is in S mode. When I go and click all the things Microsoft has told me to do. I get to the "Get" button but it is grey and it has a message that says "Check with your IT or system administrator". I am the admin of this computer as I am the only one that uses it. I really need to be able to use Google Chrome for school and other things. Any recommendations are greatly appreciated. I have attached a screen snip of the message below.



:)

 

Error: Check with your IT or System administrator when trying to switch out of S mode

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are getting an error, ‘Check with your IT or system administrator’ when trying to switch out of S mode. I’ll certainly help you with this issue.



However, please let us know:

• How are you trying to switch out of S mode?
  
• Are you using a University/School account to login to the computer?
  
• Where do you see the error "Check with your IT or system administrator."?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

I suggest you to refer the article on
Switching out of S mode in Windows 10 and see if that helps.



If you are using a University/School account to login to the computer, I would suggest you to create a new user account, login to Store using your personal Microsoft account and try switching out of S mode. Refer the article

Create a local user or administrator account in Windows 10.





If you face any issues, I suggest you to refer the steps mentioned below:



Reset Windows Store Cache:



Try resetting the Store and see if that helps.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for ‘Run’.
   
2. In Run dialog box, type ‘wsreset.exe’ and hit
   Enter.
   

Note: A blank Command Prompt window will open, and after about ten seconds, the window will close and Microsoft Store will open automatically.



Re-register Store:



Run the PowerShell command to re-register store.

1. Press Windows + X keys together and click on
   Windows PowerShell (Admin).
   
2. Now type in the command and hit Enter:
   Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}
   
3. Restart the PC.
   

Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Error: Check with your IT or System administrator when trying to switch out of S mode

I want to switch out of S mode but when I try the button is not available and there is a message: "Check with your IT or system administrator."

My computer is personal and I am the only profile and administrator already. How can I transpose my problem?

Thank you!

***Modified title from: Switching out of S mode - Check with your IT or system administrator.***

 

Unable to switch out of Windows 10S mode.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulty you are facing. However, we would need some more information regarding the issue.

1. May I know the model number of the system?
   
2. Could you please provide the screenshot of the page where you are not able see Get button by referring to
   
   How to include a screenshot in your post?
   

We would suggest you to refer
Switching out of S mode in Windows 10 and
Fix problems switching Windows modes in Microsoft Store and try performing troubleshooting steps mentioned in the article and check if it resolves the issue.





Regards,



Manjunath H

Microsoft Community – Moderator