Windows 10: Trying to Track down the cause of crashes ands errors. Event ID 41 and Event ID 10010

Discus and support Trying to Track down the cause of crashes ands errors. Event ID 41 and Event ID 10010 in Windows 10 Software and Apps to solve the problem; Issue:I am seeing somewhat frequent crashes and errors. Happens mostly while playing video games, but has also happened while playing Videos on... Discussion in 'Windows 10 Software and Apps' started by RogYang, Dec 26, 2023.

  1. RogYang Win User

    Trying to Track down the cause of crashes ands errors. Event ID 41 and Event ID 10010


    Issue:I am seeing somewhat frequent crashes and errors. Happens mostly while playing video games, but has also happened while playing Videos on Youtube.I'm not really sure where to start to being to figure out the source of the issue, or what tools to use to investigate.Assumptions:I am currently assuming that the errors and crashes I see are related and probably being caused by the same thing.Errors Received in the event Viewer several of these over the past week:Event ID 41: The system has rebooted without cleanly shutting down first. This

    :)
     
    RogYang, Dec 26, 2023
    #1

  2. Are you getting DistributedCOM Event ID: 10010 errors with 11.4?

    For those that updated to Cat 11.4 could you check the event viewer's Administrative Events (type Event Viewer in Start's search box, click on it, let it load, then select Custom View then Admin. Events) to see if you are getting: DistributedCOM Event ID: 10010, E10F6C3A-F1AE-4ADC-AA9D-2FE6552566 errors? To check if you are continuing to get them pick a specific time to reboot and once back up to desktop check the event viewer again to see if the error pops up again at the time the PC shutdown.
     
    EastCoasthandle, Dec 26, 2023
    #2
  3. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Dec 26, 2023
    #3
  4. AsRock Win User

    Trying to Track down the cause of crashes ands errors. Event ID 41 and Event ID 10010

    Are you getting DistributedCOM Event ID: 10010 errors with 11.4?

    Well i just re-enabled it did not think it be a issue and it has not been.
     
    AsRock, Dec 26, 2023
    #4
Thema:

Trying to Track down the cause of crashes ands errors. Event ID 41 and Event ID 10010

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