Windows 10: Trying to upgrade from 8GB to 16GB - won't boot at 16GB

Discus and support Trying to upgrade from 8GB to 16GB - won't boot at 16GB in Windows 10 Drivers and Hardware to solve the problem; I downloaded the Win7 64-bit chipset and installed that. Then rebooted with my old RAM - no erros or problems. Tried a new 4GB chip in slot 1 with... Discussion in 'Windows 10 Drivers and Hardware' started by djbaxter, Mar 20, 2017.

  1. djbaxter Win User

    Trying to upgrade from 8GB to 16GB - won't boot at 16GB


    I downloaded the Win7 64-bit chipset and installed that. Then rebooted with my old RAM - no erros or problems.

    Tried a new 4GB chip in slot 1 with all others empty. This time it got as far as displaying 1018MB OK and halted.

    Rebooted with old RAM - again no issues.
     
    djbaxter, Mar 21, 2017
    #46
  2. Berton Win User

    What this is all boiling down in my mind is problems with the motherboard itself but quite hard to fully determine that. If the original RAM makes the computer work properly there may be no choice to using as purchased. I have seen computers where not all of the RAM slots worked.
     
    Berton, Mar 21, 2017
    #47
  3. I think we do have to acknowledge that the Crucial 4GB sticks, which are listed by them as compatible, are all 1.35v volts not 1.5v.
     
    Caledon Ken, Mar 21, 2017
    #48
  4. Berton Win User

    Trying to upgrade from 8GB to 16GB - won't boot at 16GB

    I recently got 2 x 8GB modules from Crucial and according to their data, they will work in either 1.5V or 1.35V mode depending upon the motherboard.
     
    Berton, Mar 21, 2017
    #49
  5. bestellen Win User
    Within the BIOS, look for the Reset option. It may be named Reset to default, Load factory defaults, Clear BIOS settings, Load setup defaults, or something similar.
    Select it with your arrow keys, press Enter, and confirm the operation. Your BIOS will now use its default settings – if you’ve changed any BIOS settings in the past, you’ll have to change them again.
     
    bestellen, Mar 21, 2017
    #50
  6. Voodoo 01 Win User
    This worked for me once servicing a client's computer:

    -remove all rams form the slots
    -turn on the computer and wait for the BIOS alert beeps (takes 3 to 40 seconds depending on the machine)
    -if there are no beeps, wait 30 seconds at least
    -turn off the computer
    -replace the ram DIMMs in their respective position
    -turn on the computer (it should work at this point)

    Although the troubleshooting is a little primitive it might work
     
    Voodoo 01, Mar 21, 2017
    #51
  7. djbaxter Win User
    Thanks. I have done that more than once but it didn't help.
     
    djbaxter, Mar 21, 2017
    #52
  8. djbaxter Win User

    Trying to upgrade from 8GB to 16GB - won't boot at 16GB

    That's an interesting suggestion. This is my "work" computer but I'll give that a try when I get a chance.
     
    djbaxter, Mar 21, 2017
    #53
  9. djbaxter Win User
    Thanks anyway but that didn't help. I got one long continuous beep of "protest" which I allowed to continue for over 30 seconds and then tried to reboot with the new RAM with the same result.

    I have been told by the store that they have double-sided (low density) RAM in stock which they say should work for me so that's my next step.

    Thank you everyone for your suggestions. *Smile
     
    djbaxter, Mar 22, 2017
    #54
  10. simrick Win User
    Sorry we couldn't be of more help with this. Good luck - let us know how it goes! *Smile
     
    simrick, Mar 22, 2017
    #55
  11. essenbe Win User
    You said you have the option to trade the ram in for another set. As a last resort see if they have any G Skill ram DDR3-1333 @1.5V timings of 9-9-9-24 2T. That should run in any rig. If that won't work, I would have to hazard a guess you have a Motherboard problem, and it will only use 2 GB sticks. I know the specs say different, but 3 sets of ram not working would say otherwise.
     
    essenbe, Mar 22, 2017
    #56
  12. djbaxter Win User
    I

    I'll do that.

    They are suggesting G.SKILL Value Series 4GB DDR3 1333MHz Desktop Memory (F3-10600CL9S-4GBNT)
     
    djbaxter, Mar 22, 2017
    #57
  13. essenbe Win User

    Trying to upgrade from 8GB to 16GB - won't boot at 16GB

    essenbe, Mar 22, 2017
    #58
  14. djbaxter Win User
    djbaxter, Mar 22, 2017
    #59
  15. essenbe Win User
    Right, which makes no difference. But that ram is pretty much the same and the board has the same chipset, so what the store suggested should work. But, see if they have a 16GB kit.
     
    essenbe, Mar 22, 2017
    #60
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Trying to upgrade from 8GB to 16GB - won't boot at 16GB

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