Windows 10: Trying to upgrade from Windows 10 Home to Pro for new PC and getting upgrade failed error...

Please help. Tried the measures listed in note of 10/19/20 same subject without being able to perform the update. Help!

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Upgrade to Windows 10 Pro was aborted

Hi E.S. Bustillo,

Errors when trying to upgrade Windows are usually occurring due to some damaged system files or broken Windows Update components. To address this concern, we suggest that you follow steps provided in these links:

• Get help with Windows 10 upgrade and installation errors.
• Resolve Windows 10 upgrade errors. Follow the steps under Quick fixes.

If additional help is needed, let us know.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.