Windows 10: Trying to watch a dvd on my pc and it opens microsoft store.

I am currently trying to watch a DVD on my pc and it keeps opening the microsoft store. Is there a way that I can have it open a different app instead such as windows media player if that works for dvd's? I know how to do it for apps, but it won't work the same way for a drive. Now when i first tried opening it, I didn't have any apps to watch it on so I chose to find an app on microsoft store, however I don't know why that prompt isn't appearing again.

:)

 

Microsoft Store opens when I insert a DVD

Hi Rward, I'm Graeme, an independent adviser here to help.

See if you can modify your autoplay settings. Here are the steps to do so:

- Click Start and type Autoplay.

- Select the result "autoplay settings"

- Change the autoplay function for DVDs to Do Nothing, or perhaps to open VLC.

This should stop the Microsoft Store from opening up. If it doesn't try resetting the Microsoft Store:

- Click Start and type "apps & features".

- Select Apps & Features.

- Find the Microsoft Store app in the list and select it.

- Click Advanced Options

- Click Reset.

Let me know if you need further support after trying these steps! Thanks!

 

store

Hi,

Welcome to Microsoft Community!

I would suggest you to clear the cache memory of the Windows Store app.

Try the following steps:

• 
  Press Windows + R keys to open Run window
  
• 
  Type wsreset.exe and hit enter.
  

Now try to open Windows store and see if that helps.

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.