Windows 10: Turn on USB-C powered Hub or connect USB stick to it and machine reboots

Hi folks

I have a very decent setup, latest 2004 win 10, 5950x, Asus Rog Dark Hero, nvmes, fresh reformat etc

When ever I turn on the powered USB hub or copy files to a stick I have put into the hub the system reboots.

I have used this device many times before and don't know what's changed, the hub is a 10gbps high speed hub and the cores connects via the only USB-C port, again it's a high speed hub.

It's there anything that I can try etc to try and sort this issue out, I use the hub a lot and need this to be working.

It's there any settings in ASUS Rog bioses or general settings to support part to USB ports etc that may help if that's the issue?

Thank you in advance

submitted by /u/SirMaxxi
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:)

 

USB HUB

Hi,

Incompatible USB hub driver is one of the possible reasons why this issue is happening. We recommend uninstalling the USB Root Hub driver and see if it helps. Follow the stepes below:

• Open Device Manager.
  
• Double-click Universal Serial Bus controllers to expand.
  
• Right-click USB Root Hub, then click Properties.
  
• Go to the Driver tab.
  
• Click Uninstall.
  
• Restart your computer.
  

Note: Restarting your computer will automatically reinstall a generic driver for your computer. Also, we suggest connecting your USB hub while performing the steps.

If the issue still persists, let's disable the USB selective suspend settings thru Power Options to resolve the issue. Follow the steps below:

• Type Power Options in the search box, then press Enter.
• Locate USB settings > USB selective suspend settings.
• Select Disable.

Keep us in the loop with the result.

 

USB 3.0 Powered Hub disconnects every few seconds but works fine on USB 2.0

I have a TP-Link USB 3.0 7-Port Powered Hub UH700 with 7 devices connected. I have the hub connected to my laptop via a Belkin USB 3.1 Type-C to Micro-B cable. The hub works fine for a couple of seconds (sometimes minutes and sometimes even hours) and then disconnects. When it stops working, I can see the error 'USB device not recognized' and in Device Manager it shows, 'Unknown USB Device (Port Reset Failed)'. I have tried everything, literally everything but to no avail!

So far I have tried:

• using a different USB 3.0 7 port Powered Hub (TeckNet),
  
• using a different USB 3.0 Type-C to Micro-B Cable (CableMatters),
  
• using a different 6A Power Adapter for the hub,
  
• using only one low powered device on the hub (different
  devices as well to eliminate the possibility of malfunctioned
  device),
  
• uninstalling and reinstalling USB devices when they are functioning
  normally,
  
• uninstalling and reinstalling USB devices after failure occurs.
  

I am using Windows 10 on my Alienware 17R4 and my USB Selective Suspend is Disabled in Power Plan and I have also unchecked 'Allow the computer to turn off this device to save power' for every single device under 'Universal Serial Bus Controllers' and also under 'Human Interface Devices'.

Furthermore, I tried connecting voltmeter to my USB connector and can confirm that my hub with all devices connected at the same time is taking 0.0 amps from the USB connector and about 1.4 amps when hub is un-powered. Nevertheless, like I mentioned, for testing purposes I only have one non-faulty USB device connected to the hub in which case power draw is 0.0 amps when powered (surprise!) and 0.2 amps with the mouse connected.

The hub, when connected to laptop with a USB 3.0 Type A to Micro-B cable generates the same error (Port reset failed one) but continues to work! However, I do not get USB 3.0 speeds after the error. In fact, they drop to even lower than USB 2.0 speeds.

The hub, when connected via USB 2.0 to Micro-USB cable, works absolutely fine. Been using on USB 2.0 for about a week now with no issues but can't manage to get this working on USB Type-c.

Any suggestions would be greatly appreciated.

P.S. I really want to get this working on USB Type-C since my Type-C and Power Connector is on the back of my laptop and I really don't like the cable sticking out from the side.

 

Belkin Expands Line-Up of USB-C Accessories

Belkin today announced the expansion of its USB-C product offerings.Designed to support existing and future USB-C laptops, smartphones and tablets, the new line of Belkin USB-C solutions allows users to charge, transfer, and sync at the fastest speed possible today. Available in the spring, the new USB-C solutions include a 4 Port Mini Hub, USB-C to HDMI Adapter, USB-C to USB-A Home Charger, USB-C to USB-A Car Charger, and MIXIT↑ USB-C Cables. The new Belkin USB-C accessories will be on display at the Belkin Booth (South Hall Booth #30445) at the CES Show January 6-10.

Designed with two USB-C and two USB-A ports, the Belkin 4-Port Mini Hub expands the functionality of any USB-C enabled laptop. Simply plug the USB-C tethered cable to the laptops port and connect the desired USB-C peripherals or accessories such as a flash drive, mouse, keyboard, or a printer. For connecting your USB-C-enabled device to your HDTV or 4K/Ultra HDTV, Belkin offers the new USB-C to HDMI adapter. The new adapter supports 4K resolution at 60 Hz (4K@60Hz) for the ultimate viewing experience.





For charging at home or in the car, the USB-C to USB-A Home and Car charging kits safely charge the latest USB-C enabled smartphones and tablets. Each charging kit includes a 6-foot USB-A to USB-C cable and a charger that offers a 2.1 Amp output for charging. Additionally, the USB-A port is universal, so it can be used with other types of cables to charge smartphones, tablets, wearables, or other devices that charge via USB-A.

"Belkin is dedicated to creating quality products that support the current standard and make the transition to USB-C a flawless one," Melody Tecson, director of product management at Belkin. "As industry leaders, we understand the importance providing products that flawlessly integrate into people's lives, while also educating consumers about what this new standard means. We have a devoted USB-C resource center where users learn more about the benefits of USB-C, and find the right cable for their devices."

Durable and flexible, MIXIT↑ USB-C to USB-C cables securely plug into any USB-C enable device for a quick charge and sync of files. Also included in the MIXIT↑ family are Belkin's USB-C to USB-A cables for charging existing devices.

Belkin's new USB-C solutions:

4-Port Mini Hub- $49.99

• 2x USB-A Ports
• 2x USB-C Ports
• 5Gbps Data Transfer Speeds (shared)
• Powered through USB-C host device
• Tethered Type-C Cable for easy access
• Charge peripherals with 900mAh (shared)
• USB-C to HDMI Adapter - $49.99

USB-C Male and HDMI Female

• Supports 4K @60HZ
• 15cm length
• USB-C Cable + Car Charger - $29.99

The charger connects to your USB-C device with the provided USB-A to USB-C cable. The universal USB-A charging port can be used with other cable types.
Up to 2.1 Amps for charging smartphones, tablets, wearables, and other accessories
6-foot USB-C cable for in-car charging, reaching easily from the CLA outlet to anywhere in the car, even to passenger seats, or hidden power outlets.
Cable provides data transfer support up to speeds of 480Mbps
USB-C Cable + Home Charger - $34.99

The charger connects to your USB-C device with the provided USB-A to USB-C cable. This universal USB-A charging port can be used with other cable types.
Up to 2.1 Amps for charging smartphones, tablets, wearables, and other accessories
Cable provides data transfer support up to speeds of 480Mbps
MIXIT USB-C to USB-C Charge Cable (Metallic) - $24.99

MIXIT USB-C to USB-C Charge Cable (Classic) - $19.99

2.0 USB-C to USB-C

• Connect between USB-C enabled devices
• Reversible connector
• 480Mbps data transfer rate
• 3A charging output
• 6 foot length
• The braided cables are available in black, gold, silver, white, and gray
• Standard cables are available in black, blue, pink, purple, red, green, and white
• MIXIT↑ 2.0 USB-C to USB-A Charge Cable - $19.99

2.0 USB-C to USB- A

• Connect between USB-C enabled devices
• Reversible connector
• 480Mbps data transfer rate
• 3A charging output
• 6 foot length
• Available in black, blue, pink, purple, red, green, and white
• MIXIT↑ 2.0 USB-C to Micro-USB Charge Cable - $19.99

2.0 USB-C to Micro-USB

• Connect between USB-C enabled devices
• 480Mbps data transfer rate
• 3A charging output
• 6 foot length
• Available in black, blue, pink, purple, red, green, and white

Also on display are Belkin's line of existing USB-C cables and adapters:

The implementation of USB-C technology means an improvement in the capabilities of everyday devices like smartphones, tablets, and laptops. It will allow for USB-C enabled devices to be thinner and lighter, and will eliminate the need for users to carry multiple cables. All USB-C cables have a reversible design, which means that users can seamlessly plug their USB-C cable into the UBS-C port without worrying about the orientation or direction of the plug. Users will be able to rapidly charge, take advantage of USB 3.1 data transfer speeds between their external devices, and connect audio video outputs such as HDMI, VGA, and DisplayPort with forthcoming adapters.

3.1 USB-A to USB-C Cable - $29.99

Connect USB-C enabled devices with standard USB-A devices

• USB-IF certified
• Reversible USB-C connector
• 10Gbps data transfer rate
• 3 foot length
• 3.1 USB-C to USB-C Cable - $29.99

Connect USB-C enabled devices with standard USB-C devices

• USB-IF certified
• Reversible USB-C connector
• 10Gbps data transfer rate
• 3 foot length
• 3.1 USB-C to Micro-B Cable - $29.99

Connect USB-C enabled devices with standard Micro-B devices

• USB-IF certified
• Reversible USB-C connector
• 10Gbps data transfer rate
• 3 foot length
• 2.0 USB-C to Mini-B Charge Cable - $19.99

Connect USB-C enabled devices to Mini-B devices and peripherals

• USB-IF certified
• Reversible USB-C connector
• 500MA charging output
• 480Mbps data transfer speeds
• 6 foot cord length
• 2.0 USB-C to USB-B Printer Cable - $19.99

Connect USB-C enabled devices to USB-B 2.0 devices and peripherals

• USB-IF certified
• Reversible USB-C connector
• 480Mbps Data Transfer Speeds
• 6 Foot Cord Length
• 3.0 USB-C to USB-A Adapter - $19.99

Connect USB-C enabled devices to USB-A devices and peripherals

• USB-IF certified
• Reversible USB-C connector
• 1.5A charging output
• Up to 5Gbps data transfer speed