Windows 10: turned off bitlocker & cant turn back on?

Windows program download recently relating to Bitlocker askin me to turn it off to run the program & can't turn Bitocker back on?

:)

 

Turn of Bitlocker

I have an external USB drive encrypted with Bit locker

Was able to access it just fine with the password

Choose the “turn off BitLocker” option

It went through the steps of decrypting

The drive disappeared from the file manager when it returned it was still locked and the password I used prior no longer works from the command line. It says I have the wrong password

If I choose "Unlock Drive" from windows OS I get "The BitLocker Encryption on This Drive isn't Compatible with Your Version of Windows try a newer version"

• I have tried on three machines and still no luck
  

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.

 

cannot turn on bitlocker on my windows 10 hp laptop

Hi William,

To provide you an accurate resolution regarding your Bitlocker issue, we would like to know the following:

• When you say "cannot turn on Bitlocker", are you getting any error messages? If yes, what is the error?
• What troubleshooting steps have you taken so far to resolve this?

We look forward to your response.