Windows 10: Turtle Beach Microphone Issues

I just got a new Acer Nitro 5 and I plugged in my Turtle Beach Mic & Headset and the headphone audio output worked just fine but the headset and mic won't show up in the recording devices menu. What shows up instead is "Microphone Array" and "Stereo Mix." I am really disappointed. What do I do?

:)

 

Windows 10 Turtle Beach Z22 Issues

I have noticed a few posts of my general issue floating around around a year old without a real definitive answer. I have just installed windows 10 & everything is in order except my Turtle Beach Z22 headset. I get audio through the headset fine and upon
plugging in the usb microphone the recording devices menu picks up my voice just fine.

As soon as I close out of the audio menu & reopen it the small bars to the side of the mic (that pick up audio level) are empty and it no longer picks up my voice or sounds through the mic & I recieve a pop up error that there is no microphone connected
even though windows recognizes the mic, it simply no longer works. I have ran auto update on all the drivers involving the headset & it has informed me my drivers are all up to date. When running troubleshooting for sound problems one of the options is "Speakers-
2 - Turtle Beach Z22 Chat. No jack information" it then suggests to turn off enhancements for the audio which I've done before prompting me to explore additional options because troubleshooter couldn't identify the problem.





Turtle Beach troubleshooting offers little to no help because as seen by this link http://support.turtlebeach.com/files/391/ "Turtle
Beach Headsets use generic Windows drivers that do not need to be downloaded and installed separately."

My computer is a PowerSpec B648

It uses the headphones jack and a USB as the microphone (does not use microphone jack)

Any assistance would be hugely appreciated I'm completely stuck & really don't want to have to buy another headset

 

Turtle Beach Ear Force Z60 microphone not working.

If anyone is still having this issue, I have just found a fix that worked for me.

Firstly go to control panel and select the turtle beach headset, then go to the hardware tab, then the properties option, then the driver tab, then select uninstall. Now unplug the turtle beach USB line into your computer. You then want to unplug the aux
cable going from the headset to the audio control device, now make sure you push it FULLY in. Then restart your computer and follow the quick start user guide again. Works perfectly, hope this helps some of you!

 

Turtle Beach headset working either as headphones or microphone.


Exactly as you stated....they only work for/with Xbox. They are not designed to work with a PC. I've found nothing on Turtle Beach website that states otherwise.