Windows 10: TV & Movies only: No sound

Hello,


This is specific to the Movies and TV app only. My drivers are all updated, all my apps are working fine, including my media servers, my media players (VLC, Media Player, etc.), my video games, my sound card beeping when I'm adjusting the volume, etc.


I recently lost the sound with my media files when I use the TV and Movies app. I read the numerous posts on this issue and tried to reinstall the app but still nothing. The video is great, but nothing more.


Muting and unmuting within the app is, of course, not the solution. I can use my sound card and hear the beeping when I adjust the volume while using the app, but no sound from the app itself.


I tried different containers like MKV, AVI and MP4 including different sound formats.


Any clue?

:)

 

Windows 10 Movies & TV App: No Sound

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

Hope it helps.

 

Movies & TV app not working properly.

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

Hope it helps.

 

Windows 10 - Movies & TV - NO SOUND

Hello Jollizee,

For no sound issue on Windows 10, we suggest checking Yaqub K post
here.

Let us know how it goes.

Regards.