Windows 10: TV nor recognized as audio device

My TV is not recognized as an audio device despite being unplugged and plugged back in and with the TV settings forcing the audio to always be on. I have tried scanning for new hardware and updating the drivers for my drivers and nothing has worked.

:)

 

Windows isn't recognizing my tv as an audio device.

I am trying to connect my Windows 11 laptop to a TV. The display is working fine but the audio isn't working at all. The HDMI cable and TV work perfectly with other laptops. My Laptop also won't recognize any other HDMI device. My laptop does not recognize my TV as an audio output at all. It doesn't appear in the device manager or sound settings. I have already tried rebooting, restarting the Windows audio services, and checking the bios for any weird HDMI sound settings.

 

Windows isn't recognizing my tv as an audio device.

Hi

Welcome to Microsoft community.

Here are a few troubleshooting steps you can try to resolve the issue:

1. Update audio drivers: Go to the manufacturer's website for your laptop and download the latest audio drivers for your specific model. Install the drivers and restart your laptop.
   
2. Check default audio device: Right-click on the speaker icon in the taskbar and select "Open Sound settings." Under the “Output” section, make sure your TV is selected as the default audio device. If it's not listed, try connecting the HDMI cable while the TV is turned on and see if it appears.
   
3. Enable audio output: Right-click on the speaker icon in the taskbar and select "Open Sound settings." Scroll down to the "Advanced sound options" section and click on "App volume and device preferences." Make sure the TV is not muted and the volume is turned up.
   
4. Disable audio enhancements: Right-click on the speaker icon in the taskbar and select "Open Sound settings." Under the “Output” section, click on "Device properties." Go to the “Enhancements” tab and check the box next to "Disable all enhancements." Click Apply and see if the audio starts working.
   
5. Test with different HDMI cables: Try using a different HDMI cable to connect your laptop to the TV. Sometimes, faulty cables can cause audio issues.
   
6. Try different HDMI ports: If your laptop has multiple HDMI ports, try connecting to a different port on your laptop and see if the audio works.
   
7. Update Windows: Make sure your Windows 11 is up-to-date with the latest updates. Go to Settings > Windows Update and click on "Check for updates."
   

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Computer Won't Recognize TV as Playback Device

I've seen this issue posted in a couple of different ways, but none of the solutions seem to work for me. Thanks in advance for any help.

I'm using a Samsung TV as a monitor for my computer, but it won't recognize the tv as a playback device. I'm using a displayport to hdmi cable to connect to the tv. There is no problem with the video, but there is no audio. My computer is an Optiplex 780
running Windows 10. My GPU is an Intel 4 Series Chipset.

I've tried the following so far.

1) Restarting the computer.

2) Unplugging the cable and plugging it back in.

3) Going to the sound control and checking to see if the HDMI is listed as playback device, but hidden or disabled. It is not listed even when I view the disabled and hidden devices.

4) Updating the sound and GPU drivers. They are up to date.

5) Checking the sound controls on the TV. There seems to be no option that would affect this.

Any other ideas?

***Post moved by the moderator to the appropriate forum category.***