Windows 10: Tv player and films keep showing in full screen

I'm having issue with films and tv player. I want to have it on windows mode so I switch off the settings on opening it on full screen. But still it still doesn't change what to do?

:)

 

Films & TV App

Hi Justine,

thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
device by logging in to that device.

For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

In the support documents is says:-

How to see your devices

To find out how which and how many devices are currently associated with the Films & TV app:

1. Start the Films & TV app.
2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.

How to remove a device

Note You can only remove one device every 30 days.

To remove a device:

1. Sign in to the device that you want to remove.
2. Start the Films & TV app.
3. Go to Settings and tap or click Download devices.
4. Tap or click Remove this device.

Many thanks

 

Chromecast doesn't work with Windows Films and TV

I recently bought a chromecast and it works with everything expect when I try to play a movie via the film and tv app. It just shows a black screen. Any suggestions?

 

Films & TV playing sound only in HEVC files after the Autumn update. Why?

Hi SiddharthaKovid,

There could be a number of factors as to why you are issues with Films & TV app. This could be caused by an outdated application. You can consider resetting the Films & TV app. To do this, refer to the steps below:

• Go to Settings > Apps > Apps & feature.
  
• Click the Films & TV app from the list and then choose
  Modify. Follow the on-screen instructions to reset the app.

If the issue persists, you can uninstall and reinstall the app. Follow the steps above and choose
Uninstall instead of Modify.

Let us know how it goes and we'll assist you further if needed.