Windows 10: Twitter wont play videos on my computer

Since yesterday whenever I try to view a video or a gif on twitter it just loads and says media can't be played I have come to the conclusion that it isn't a browser issue because I have tried on 3 separate browsers and the windows app to no avail. I have updated my PC and restarted it twice and it still doesn't work which leads me to believe that its an issue with windows. If anybody has a solution please tell me.

I have already tried

• Updating video drivers
• clearing my cache
• restarting PC
• Updating PC
• Using incognito mode
• using other browsers
• disabling firewall
• running twitter app as administrator

:)

 

Re twitter and Media not playing

Why wont video play in my twitter I have win 10

 

video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

How to disable Autoplay in Twitter App?

Hi,

As you’re facing issue with switching off the auto play in Twitter app, we would assist you surely.

I suggest you to check with the bellow options mentioned;

• 
  Check if there is any settings available with-in the app to disable the auto play settings.
  

(Under setting there would be an option
as never play videos automatically).

• 
  If the option is not available, I suggest you to contact twitter support team for further assistance. They would be the best, to help you with this kind of issue.
  

Please revert back if any queries regarding windows, we would surely assist you.

Thank you.