Windows 10: Two Bad_Pool_Caller BSOD [USBXHCI.SYS and wdiwifi.sys]

Discus and support Two Bad_Pool_Caller BSOD [USBXHCI.SYS and wdiwifi.sys] in Windows 10 BSOD Crashes and Debugging to solve the problem; Last time I posted my question, I got those BSOD only when using Blender (when rendering). Now after that, I installed new windows from Microsoft. My... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Folktale, Jun 12, 2017.

  1. Folktale Win User

    Two Bad_Pool_Caller BSOD [USBXHCI.SYS and wdiwifi.sys]


    Last time I posted my question, I got those BSOD only when using Blender (when rendering). Now after that, I installed new windows from Microsoft. My PC ran fine for like 2 weeks and today, I again got two new BSOD.

    My drivers are all updated. I only get them when I render via Blender. Like, I played Battlefield on ultra for 2-3 hours and no BSOD. I start doing some rendering, and I get BSOD (which are still random. Sometimes the blender finishes rendering, sometimes I get the BSOD)

    I am using the latest version of my Wifi Nano USB driver. I did memtest86 and it came out fine. If the cause is still the Wifi lan driver, how can I avoid this? I mean I have the latest driver, how more updated can I be? Windows is also updated. My hardware is same. I didn't connect any external device. I was using the same Nano USB for two weeks and it ran fine with no problem, and now suddenly this problem pops up. I tried some videos on youtube but they are of no help.

    It is like the BSOD forgot to come for two weeks, and now it suddenly remembers. I checked system restore, nothing new is installed.

    Attachment 139257

    :)
     
    Folktale, Jun 12, 2017
    #1

  2. Frequent BSOD on brand new alienware laptop.

    I have a brand new Alienware 15 R2 laptop with Windows 10 Pro installed from factory. Facing an issue where it frequently crashes. Goes into BSOD on boot at the login screen, reboots, again BSOD then reboots to menu where I can reboot to safe mode.

    Sometimes I just need to uninstall and reinstall the application (Origin, UPLAY, 7 ZIP) and the issue stops. But now it just crashes in between use.

    BlueScreenView shows error to be Bad_pool_header or IRQ_not_less_or_equal error for NTOSKRNL.EXE, along with IASTORA.SYS, USBXHCI.SYS, HAL.DLL,WDIWIFI.SYS

    Can someone help with this?
     
    PraveenVijayshankar, Jun 12, 2017
    #2
  3. DRIVER_IRQL_NOT_LESS_OR_EQUAL(ndis.sys) Windows 10

    I have reconfigured the dump as you directed. After contact with killer network and downloading the new drivers I have not had a BSOD in a week. I have had two in the past hour. One being a PAGE_FAULT_IN_NON_PAGED_AREA (wdiwifi.sys) and the other the same
    original BSOD except it was tcpid.sys.

    I could only find the more recent memory.dmp file which was the tcpid.sys:

    MEMORY (2).zip

    Minidumps

    minidumpfiles.zip

    The two txt files (driver verifier and system info)

    Shared items 10-2-2016

    My laptop is a Razer Blade Stealth QHD 256GB
     
    VicesVirtues, Jun 12, 2017
    #3
  4. axe0 New Member

    Two Bad_Pool_Caller BSOD [USBXHCI.SYS and wdiwifi.sys]

    Hi Folktale,

    I suggest to remove the Wifi USB adapter to see how it goes.
     
  5. zbook New Member
    Code: BugCheck C2, {7, fffff801, 48a00d70, ffffb30725d9b6b0} *** WARNING: Unable to verify timestamp for rtwlanu.sys *** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes Probably caused by : wdiwifi.sys ( wdiwifi!CAdapter::FreeWfcFrame+88 )[/quote] Code: BugCheck C2, {7, 206c644d, d0004, ffffc4879d51ab70} unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_Transfer_PrepareForCompletion+134a5 )[/quote]

    Code: wdiwifi.sys WDI Driver Framework Driver W10 Windows Update[/quote] Code: USBXHCI.sys USB XHCI Driver Info - Programming reference for Windows Driver Kit (WDK) Windows Update[/quote] Code: Windows failed fast startup with error status 0xC00000D4.[/quote]
    Also see the performance impact of turning off fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials
     
    zbook, Jun 12, 2017
    #5
  6. As axe0 wrote, the USB Wifi adapter or its driver should be the culprit
     
    BSODHunter, Jun 12, 2017
    #6
  7. Folktale Win User
    hey Axe0,

    For how long? I mean I was running it for two weeks with no issue. My computer ran for hours with internet connected via that wifi USB adapter. I was also able to do rendering with no crash. These BSODs are weird.

    I will try that tomorrow and report it back to you.
     
    Folktale, Jun 12, 2017
    #7
  8. Folktale Win User

    Two Bad_Pool_Caller BSOD [USBXHCI.SYS and wdiwifi.sys]

    Code: BugCheck C2, {7, 206c644d, d0004, ffffc4879d51ab70} unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_Transfer_PrepareForCompletion+134a5 )[/quote]

    Code: wdiwifi.sys WDI Driver Framework Driver W10 Windows Update[/quote] Code: USBXHCI.sys USB XHCI Driver Info - Programming reference for Windows Driver Kit (WDK) Windows Update[/quote] Code: Windows failed fast startup with error status 0xC00000D4.[/quote]
    Also see the performance impact of turning off fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials [/quote] Sorry, I don't understand these codes. Are you saying fast boot could be the culprit?
     
    Folktale, Jun 12, 2017
    #8
  9. Folktale Win User
    can you help me here a bit? I installed windows 10. Installed driver for graphics(nvidia) and plugged in my wifi USB adapter and windows installed the driver automatically, just like when we plug a USB. Now there is a driver listed on the adapter's manufacturer's and there is a driver from 2016 available to download. Should I go ahead and install that driver?
     
    Folktale, Jun 12, 2017
    #9
  10. axe0 New Member
    You could try to install that driver yes.

    The first 2 codes are from dumps.
    - First line: the error code your system had including parameters
    - "*** WARNING: Unable to verify timestamp for rtwlanu.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys" simply means some files that Windbg (the program we use for analysis) uses are missing. We use this to identify what driver may or may not be involved into the cause excluding Windows drivers.
    - The others I don't know for sure, I believe it to be an issue with the new version of Windbg
    - Last line says what Windbg thinks the likely cause is, the last driver that was active just before the Windows kernel got active by calling the BSOD event. "USBXHCI!Bulk_Transfer_PrepareForCompletion+134a5" is the function that the driver executed with offset (start position) a memory address + 134a5 added to it.

    The next 2 are drivers, both are drivers from Windows.
    - driver filename
    - driver description
    - I think the source?
    - how to update them, though since they are Windows drivers they are updated automatically so don't worry about it *Smile

    The last one simply says that there is an issue with fast startup, it may or may not be related to the BSOD so to be safe @zbook suggests to disable fast startup *Smile
     
  11. Folktale Win User
    Thank you axe01. But for how long should I unplug the USB to test for BSOD? Since I use my internet via that USB.
     
    Folktale, Jun 12, 2017
    #11
  12. zbook New Member
    Open device manager > expand network adapter > look for any Realtek wirless adapter and uninstall

    Code: RtlWlanu Realtek Wireless LAN 8 Realtek Wireless LAN 8 Kernel Manual Running OK TRUE FALSE 4,096 30,92,480 0 15-11-2016 22:04:02 C:\Windows\system32\drivers\rtwlanu.sys 4,096[/quote] Then reinstall the most up to date driver from: Realtek
     
    zbook, Apr 5, 2018
    #12
Thema:

Two Bad_Pool_Caller BSOD [USBXHCI.SYS and wdiwifi.sys]

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