Windows 10: Two devices on account

Discus and support Two devices on account in Windows 10 Installation and Upgrade to solve the problem; I have two devices on my account. I go into Microsoft account and click devices. Both devices are shown.However when I click each of the devices the... Discussion in 'Windows 10 Installation and Upgrade' started by smitty.owen, Nov 19, 2021.

  1. Two devices on account


    I have two devices on my account. I go into Microsoft account and click devices. Both devices are shown.However when I click each of the devices the information for one of the devices is duplicated and is the same for both. Information for my older device is shown in both.Very confusing - I needed to get my bit locker key for my newer device and what appears is the information for the older device. Hope someone can give me some idea what is going on.Thanks!

    :)
     
    smitty.owen, Nov 19, 2021
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Nov 19, 2021
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Nov 19, 2021
    #3
  4. Two devices on account

    Unable to delete PC from MS Account devices

    Hi,

    Thanks for posting your query on Microsoft Community.

    To assist you better, please provide few details.


    • Are you trying to remove your device, by logging in to your account through browser?

    • Is the issue persist to specific device?



    I would suggest you to try logging in to your Microsoft account using other browser and try removing the device.

    Follow the below steps.


    • Go the Sign in to your Microsoft account site, and sign in to your Microsoft account.

    • Click/tap on the Manage advanced security link under Security & Privacy.

    • Scroll down towards the bottom of the page to the Trusted devices section, and click/tap on the Remove all the trusted devices associated with my account link.

    • Click/tap on Remove all trusted devices to confirm.

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Nov 19, 2021
    #4
Thema:

Two devices on account

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