Windows 10: Two HDMI ports. Only 1 works

I have two HDMI ports on the back of my PC, one up top and one down low near a Display Port. The top one works but the lower HDMI port does not work. The computer cannot even detect anything plugged into it. Need help please.

:)

 

HDMI Port Stopped Working

I generally use a second monitor via an HDMI cable while working. However, it stopped working today.

I checked these:

• Windows cannot detect a second monitor when HDMI cable is connected to the second monitor.
• HDMI cable which I use works if another device is connected to the second monitor.
• My computer detects my HDMI-to-VGA converter through HDMI port.

My computer runs Windows 10 Home with latest updates installed.

I suspect this is due to a driver error. How can I fix this problem?

 

2 HDMI ports only 1 works

Probably could have saved us both trouble if I did more research first.

I think I just need Display Port to Hdmi instead of HDMI TO HDMI like I have, theres 1 hdmi output but like 3 other display ports

 

GTX 1650 HDMI Ports Not Working!?

Comments noted, thanks. The video cable came in a packet labelled HDMI to VGA, so this cable should work. When using this video cable as a test with my newer monitor, again there was no signal seen on the monitor. To me that suggests a problem with the cable. The VGA input port on the old Philips monitor does work when a VGA to VGA video cable is connected to an older computer that has a VGA output. So that suggests the VGA port on the old Philips monitor is working, and again suggests a problem with the HDMI to VGA video cable. I don't have another HDMI to whatever video cable to test the video card HDMI ports. Although it is possible that the GTX 1650 HDMI ports could be faulty, I still suspect that it is the new HDMI to VGA video cable that is faulty. My intention is to return this new HDMI to VGA video cable to the store where I purchased it from, and maybe get them to test the cable, and/or get a refund. This store does not at present have DVI to VGA video cables to exchange with. Ideally I should get a DVI to VGA cable to run from the GTX 1650 video card to the old monitor. There is no option to purchase another monitor at present due to limited finances, so the cheapest and preferable option is to get a suitable video cable that works with the GTX 1650 video card and with the old monitor.