Windows 10: Two matching User Accounts

Discus and support Two matching User Accounts in User Accounts and Family Safety to solve the problem; Setting up Win 10 (upgrading from Vista) a year or two ago I found that I had created two matching accounts, one identified with my name , the other... Discussion in 'User Accounts and Family Safety' started by michael8354, Jun 21, 2016.

  1. MICHAEL8354
    michael8354 Win User

    Two matching User Accounts


    Setting up Win 10 (upgrading from Vista) a year or two ago I found that I had created two matching accounts, one identified with my name , the other identified as This PC. Clicking on either leads to the same C:Users\mhalp_000\Desktop. Changing a filename or adding a file in one account makes the same change in the other and all files appear to be present in both accounts. A duplicate scan shows very many - I didn't go all the way to the end.

    It appears that the two accounts are essentially identical. This may be taking up a significant amount of disk space, but I am uneasy about making a mass deletion of one or the other or deleting an account. Any suggestions would be appreciated.

    :)
     
    michael8354, Jun 21, 2016
    #1
  2. JACKIETOOLS
    JACKIETOOLS Win User

    Two user accounts

    Thanks. What info do you need?
     
    JACKIETOOLS, Jun 21, 2016
    #2
  3. DEEPIKA GOWDA
    Deepika Gowda Win User
    Two user accounts

    Hello Jackie,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with user accounts on Windows 10, we will help you to resolve this issue.

    I suggest you to check the user profiles present in your system.


    • Press Windows + R keys from the keyboard to open
      Run command.

    • Type “..” in the search box to open the
      User profiles (Excluding quotes).

    • Search for the administrator account and try to log in with that account and check if you are able to view the files.

    I suggest you to login through Microsoft account and try deleting other user account.

    Hope it helps. Kindly update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Jun 21, 2016
    #3
Thema:

Two matching User Accounts

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